Administration Assistant

Recruiter:

West Coast Personnel

Job Ref:

CPT001057/MM

Date posted:

Thursday, April 23, 2026

Location:

Killarney Gardens, South Africa

Salary:

R12 000.00

SUMMARY:
We are looking for a highly organized and detail-oriented Administration Assistant to join the team. This role is ideal for someone who thrives in a fast-paced environment, enjoys supporting sales operations and is passionate about delivering exceptional customer service. A motivated individual who takes ownership of their role, supports team success and is eager to learn.

POSITION INFO:
Key Responsibilities:

Administrative Duties

Process all customer orders accurately within 24 hours of receipt
Manage and maintain email inboxes and monitor customer portals (e.g. Takealot, Yuppiechef, Leroy Merlin) daily
Ensure all orders are captured correctly with no duplication or omissions
Issue and distribute tax invoices (excluding online portal clients)
Communicate stock availability, pricing discrepancies, and back orders with customers promptly
Maintain and update dispatch sheets, ensuring all documentation is complete and audit-ready
Assist with stock reservations and backorder processing
Monitor upfront payment orders and follow up on outstanding payments and collections
Ensure filing is accurate, complete, and up to date for audit purposes
Answer incoming calls professionally and provide excellent customer service
Welcome visitors and provide refreshments as needed
Create and maintain task-specific SOPs

Sales Support

Assist the sales team with quotations, product information, and customer queries
Stay up to date with product knowledge to effectively promote features and benefits
Provide accurate pricing, promotion, and product information
Upsell and recommend suitable products to customers
Resolve order and inventory issues efficiently
Communicate customer feedback and liaise with the sales team
Assist with quarterly stock takes (including occasional late working hours)
Support audit preparation, including Nedbank audit requirements

â Requirements

Matric
Strong attention to detail with excellent accuracy
Ability to prioritize tasks and meet strict deadlines (48-hour turnaround times)
Proactive problem-solver with the ability to use initiative
Excellent verbal and written communication skills
Strong customer service and relationship-building abilities
Resilient, reliable, and highly organized
Strong analytical and critical thinking skills
Ability to work effectively under pressure
Advanced computer skills (Outlook, Excel, PowerPoint, Internet)
Team player with a positive and supportive attitude
Passion for cooking and/or cooking gadgets is essential

Similar jobs you might be interested in:

Administration Assistant
Location: Killarney Gardens
Salary: R12 000.00
We are looking for a highly organized and detail-oriented administration assistant to join the team. This role is ideal for someone who thrives in a fast-paced environment, enjoys supporting sales operations and is passionate about delivering exceptional customer service. A motivated individual who takes ownership of their role, supports team success and is eager to learn.
Today

Financial Administration Assistant - False Bay
Location: Cape Town
Salary: R12 000 Monthly
Role PurposeThe Financial administration assistant is responsible for the full back-office financial administration of the service station and associated retail operations.The role focuses on ensuring accurate financial processing, daily reconciliations, payroll administration, and compliance with company policies and procedures. The incumbent will ensure the integrity of financial data, support m...
21 days ago

Rental Administration Assistant
Location: Helderberg
Salary:
Our client is seeking a highly organised and detail-oriented Rental administration assistant to join their growing rental team. This role is ideal for someone who enjoys working with systems, managing documentation, and ensuring administrative processes run smoothly. The successful candidate must be methodical, reliable, and highly organised, with a strong ability to manage systems and documentati...
22 days ago

Rental Administration Assistant
Location: Somerset West
Salary:
My client, a well established real estate agency, has a vacancy for a highly organised and detail-oriented Rental administration assistant to join their growing rental team.
24 days ago

WEALTH ASSISTANT
Location: Bellville
Salary: Market related
Assistance to the Advisor in the administration of clients' financial reviews and investments.
Today

Office Administrative Assistant
Location: Stellenbosch
Salary: R14000
Office Administrative assistantLocation: Stellenbosch
2 days ago

Finance Assistant
Location: Cape Town
Salary:
Looking for your next step in finance administration?A busy, fast-moving company in the Southern Suburbs is on the lookout for a capable Finance assistant who thrives on managing large volumes of sales orders with precision. With around 2–3 years of relevant experience, you’ll bring a solid understanding of commercial processes and a sharp eye for detail.In this role, you’ll be p...
3 days ago

Executive Personal Assistant
Location: Cape Town
Salary: Annually
The Executive Personal assistant will be responsible for ensuring efficient and effective secretarial and administrative support to the Telescope Director, Site Construction Director and Deputy Telescope Director (the “Directors”). The successful incumbent will be reporting to the Deputy Telescope Director.
3 days ago

Business Support Administrator Office Manager
Location: Capetown
Salary: R 360 000,00 annually negotiable
As a results-driven Office Manager, you will oversee all office operations.
6 days ago

OFFICE ASSISTANT
Location: Cape Town
Salary:
7 days ago

Administration Assistant

Similar jobs you might be interested in:

Jobseekers

Recruiter

General