Underwriter - Personal Lines

Recruiter:

Network Recruitment

Job Ref:

NFC025092/ULR

Date posted:

Wednesday, September 2, 2026

Location:

Johannesburg, South Africa

SUMMARY:

If you're an experienced Personal Lines Underwriter who enjoys assessing risk, delivering exceptional client service, and building profitable insurance portfolios, this opportunity could be your next career move. Join a respected insurance organisation where service excellence, technical expertise, and innovation drive business success.

POSITION INFO:

Our client is a leading player within the short-term insurance industry, providing tailored insurance solutions designed to meet the evolving needs of individual clients.
The successful candidate will be responsible for underwriting personal lines business, including new business, renewals, endorsements, quotations, and related underwriting functions. This role requires a professional who can make sound underwriting decisions while ensuring compliance with underwriting guidelines, company policies, and regulatory requirements.

Working closely with clients, brokers, and internal stakeholders, you will play a key role in maintaining profitable business, delivering exceptional service standards, and supporting the company's growth objectives.

This opportunity offers exposure to a fast-paced and collaborative environment where your technical underwriting knowledge and commitment to customer service will be highly valued.

Key Responsibilities

Underwrite personal lines policies, including new business, renewals, and endorsements.
Prepare and issue quotations in accordance with underwriting guidelines.
Assess risks and make informed underwriting decisions.
Support the sales team in acquiring and retaining profitable business.
Ensure all policy documentation is processed accurately and timeously.
Negotiate renewal terms and prepare renewal documentation.
Conduct renewal reviews and calculate retention ratios.
Request and monitor survey requirements where applicable.
Monitor policy exposure and implement corrective actions when necessary.
Respond to client and broker queries effectively and professionally.
Maintain accurate records and electronic filing systems.
Resolve escalated customer queries and complaints within agreed service standards.
Collaborate with the underwriting team to achieve service delivery objectives.
Identify opportunities for process improvement and operational efficiency.

Job Experience and Skills Required

Matric.
NQF 5 qualification in Short-Term Insurance.
Regulatory Examination (RE) certification.
Personal Lines Class of Business certification.
DOFA compliant.
Minimum of 4 years' Personal Lines underwriting experience.
Strong understanding of Personal Insurance products and the Financial Services industry.
Cardinal 360 system experience will be advantageous.
Proficiency in Microsoft Office.

Competency Requirements

Analytical thinking and attention to detail.
Ability to work independently and within a team environment.
Strong communication skills, both written and verbal.
Excellent organisational and prioritisation skills.
Proactive and professional approach.
Ability to work accurately in a fast-paced environment.
Strong work ethic, reliability, and accountability.
High levels of integrity and professionalism.

Apply now!
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Underwriter - Personal Lines

Key Responsibilities

Job Experience and Skills Required

Competency Requirements

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