Dispatch and Invoicing Clerk

Recruiter:

IntelliStaff

Job Ref:

JHB003837/SS

Date posted:

Wednesday, July 1, 2026

Location:

Johannesburg, South Africa

Salary:

20000 Monthly

SUMMARY:
Our client a manufacturer of essential oils is urgently looking to employ a Dispatch and Invoicing Clerk their organization

POSITION INFO:
Location: Strydom Park, Randburg

Requirements:

Matric
Minimum 3–5 years' experience in customer service, sales administration or dispatch administration
Experience with Sage Pastel Evolution
Ability to work efficiently in a fast-paced manufacturing environment.
Must be fluent in Afrikaans (non-negotiable)

Responsibilities:

Coordinate all dispatch, courier and freight bookings to ensure timely delivery of customer orders.
Schedule and monitor customer collections, ensuring goods are ready and all documentation is complete.
Provide professional customer service by responding promptly to enquiries, resolving issues and maintaining positive customer relationships.
Process and capture customer sales orders accurately and efficiently on the ERP system.
Prepare and issue customer sales invoices, ensuring all pricing, quantities and supporting documentation are correct.
Liaise with the Warehouse, Production, Logistics and Sales departments to ensure orders are processed and dispatched on time.
Track deliveries and provide customers with updates where required.
Maintain accurate records of dispatch documentation, courier waybills, proof of deliveries and customer correspondence.
Resolve order discrepancies and coordinate returns or credit requests where necessary.
Ensure all customer orders are completed in accordance with company procedures and service standards.

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