Assistant Manager: Admin Operations

Recruiter:

Staff Solutions Recruitment

Job Ref:

PE006761/AS

Date posted:

Friday, August 7, 2026

Location:

Sandton, South Africa

SUMMARY:
Our client in the automotive industry, based in Sandton, is seeking an experienced Assistant Manager: Admin Operations to join their dynamic team. This role will suit a strong administrator with leasing industry experience and a proven ability to manage contracts, customer queries and vehicle lifecycle administration.

POSITION INFO:
KEY PERFORMANCE AREAS:

Processing of proposals
Activating contracts
Providing reassessment proposals
Ensuring all risk items for the contract are being checked and addressed where necessary
Ensuring end of term processes are addressed.
Exercise a customer focus in the provision of service and sales support to the dealers / corporate customers in South Africa
Responsibility for the self-management of performance against published service standards in terms of response times and other commitments
Dealing with day-to-day telephone queries from Dealer staff as well as other areas of the business
Providing end of term details and calculating such
Any other appropriate duties as required by line Manager.

QUALIFICATIONS AND EXPERIENCE:

NQF Level 5 (Minimum 240 credits on level 8 framework) qualification in Administration or similar
Minimum – 3-4 years’ experience within the Leasing Industry is key
Computer Literate (Word and Excel)
Experience in administrative functions within the leasing industry is essential
People management experience
Experience in client relationships & customer interaction
FML experience is essential
Knowledge of Industry Trends

COMPETENCIES:

Accurate Information gathering and analysis
Awareness and commitment to our mission
Awareness of situations and decisiveness
Communication and sharing of mid to long-term plans
Creation of innovation vision
Establishing framework and systems for organizational review
Feedback of evaluation and long-term development of others
Strategic review of work methods
Negotiation and good communication
Relationship building

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