Senior Foreman | Assistant Workshop Manager, Gauteng, Edenvale

SUMMARY:
Senior Foreman | Assistant Workshop Manager
 
#DriveYourCareerForward - Be part of a leading and well-respected automotive dealer group where leadership, technical excellence and customer satisfaction drive success.

An exciting opportunity exists for an experienced Senior Foreman / Assistant Workshop Manager to join a well-established automotive dealership in Edenvale. This role is ideal for a technically strong leader who thrives in a fast-paced workshop environment and is passionate about delivering exceptional customer service, operational excellence and workshop profitability.

Remuneration:
A competitive market related remuneration package is offered for the role with added benefits.

POSITION INFO:
Duties include

• Lead and oversee the daily operations of the service workshop.
• Ensure all servicing and repairs are completed correctly the first time, in line with OEM standards.
• Manage and motivate technicians, apprentices and workshop support staff.
• Drive workshop productivity, labour sales and profitability.
• Maintain high levels of customer satisfaction and achieve CSI targets.
• Oversee warranty administration and workshop quality standards.
• Manage workshop inventory, tooling and stock control.
• Ensure compliance with health, safety and housekeeping standards.
• Support the Workshop Manager in achieving departmental objectives and continuous improvement.

• Grade 12 (Matric).
• Qualified Motor Mechanic with a recognised Trade Test (Red Seal).
• Minimum 8 years' experience within a franchised automotive dealership service workshop.
• Previous experience as a Senior Foreman, Workshop Foreman, Assistant Workshop Manager, Workshop Manager or Senior Service Advisor.
• Mahindra dealership experience will be advantageous.
• Strong technical knowledge of vehicle servicing, diagnostics and repairs.
• Proven leadership and people management skills.
• Excellent customer service and communication skills.
• Experience managing workshop performance, productivity and warranty processes.
• Computer literate with experience on dealership management systems such as Evolve, IAL, CMS or similar.
• Valid South African driver's licence.
• Clear criminal record.
• Applicants residing on the East Rand or within a reasonable commuting distance will be preferred.