Social Media Community Manager

Recruiter:

TalentLink

Job Ref:

1626345567

Date posted:

Tuesday, February 22, 2022

Location:

Durban, South Africa

SUMMARY:
-

JOB DESCRIPTION:

Coordination aspects:

Manage your tasks in ClickUp with the help of your chief
Track all your time with detailed notes.
Management of clients’ content calendars in conjunction with project coordinators
(PCOs)
Preparation of monthly social media reports and delivery of those to PCOs in time for
their monthly client meetings
Improvements to community management processes and development of new
processes to constantly improve our services
Alert your chief immediately of any issues you feel that you need additional assistance
with. Got a question? Start with your chief.

Resource aspects:

Scheduling of all social media posts for all clients, as directed by PCOs
Monitoring of all social media platforms for all clients, responding to simple enquiries and
escalating complex enquiries to PCOs
Weekly overview of all social media clients’ dashboards to ensure they are tracking well,
with report back to PCOs where there are concerns
Checking all scheduled social media posts
- Check spelling and grammar
- Check for errors in links
- Check that image attached is relevant/inoffensive/catchy
Set up of social media ads
Reporting: Social media platforms

Experience Requirements

Good knowledge of Google environment - Gmail, Docs, Spreadsheets
Understanding of all major social media platforms, plus good understanding of social
media and community management best practices
MailChimp, Google Ads and WordPress experience advantageous
Copywriting experience advantageous, otherwise an excellent command of written and
spoken english
Agency experience advantageous

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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