Senior Contributions Clerk

Recruiter:

AFRIZAN

Job Ref:

Senior Contributions..

Date posted:

Wednesday, July 30, 2025

Location:

Johannesburg, South Africa

Salary:

Negotiable

SUMMARY:
A dynamic opportunity awaits an organised and customer-focused Senior Contributions Clerk to join a results-oriented team.

POSITION INFO:

Are you a detail-driven individual with a flair for numbers and a passion for resolving queries?
A dynamic opportunity awaits an organised and customer-focused Senior Contributions Clerk to join a results-oriented team. Our client is looking for someone who thrives in a fast-paced, collaborative environment and brings strong reconciliation and negotiation skills to the table.

Key Responsibilities:

Troubleshoot and resolve high-level queries
Negotiate with companies regarding outstanding documentation related to received payments
Edit bank statement entries lacking reference numbers
Correct discrepancies from return and payment submissions (EDI and manual)
Liaise with Business Development Consultants, Fund staff, and firms to resolve contribution and payment queries
Assist companies and new staff with electronic submission queries
Reconcile nine funds per firm
Manage all query-related administration
Provide weekly feedback on firm interactions to Supervisor

Requirements:

Grade 12 with a strong aptitude for figures
Minimum 1 year of experience in contributions or company processing
Knowledge of ‘Natural / Phoenix’ or similar systems
Solid PC and keyboard literacy
Strong communication and customer service skills
Excellent attention to detail and ability to meet deadlines
Confident in planning, organising, and follow-up
Proactive team player with a willingness to go the extra mile
Reliable and consistent attendance

EE Disclaimer:
All positions will be filled in accordance with the company''s Employment Equity plan. We encourage people with disabilities to apply.

Application Unsuccessful Disclaimer:
If you do not receive feedback within two weeks of your application, please consider it unsuccessful. Keep an eye on our website and other career sites for future opportunities.

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