Reservations Consultant / Agent

Recruiter:

TalentLink

Job Ref:

2692041934

Date posted:

Wednesday, September 10, 2025

Location:

Johannesburg, South Africa

SUMMARY:
-

POSITION INFO:

Experience & Skills

Minimum of 5 years’ experience in a reservations department or tourism/travel call centre, preferably handling multiple properties.
Strong proficiency in English, both verbal and written.
Excellent interpersonal, communication, and time management skills.
Proficient in Microsoft Office (Excel: intermediate to advanced).
Familiarity with hospitality systems such as eRES / Nebula, Opera Cloud, Apex, and CRM platforms.

Qualifications & Attributes

Matric (minimum); a relevant tertiary qualification in tourism/hospitality is advantageous.
Valid South African ID.
Professional, presentable, and customer service–oriented.
Dynamic, self-starter with strong problem-solving skills.
Ability to work effectively as part of a team.
Detail-oriented with a high level of accuracy.

Other

Willingness to work in a fast-paced environment with international clientele.
Flexible to undertake reasonable requests in support of operational goals.

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