Quality Coordinator (Healthcare)

SUMMARY:
Have you worked with Quality Management Systems in a healthcare or medical environment? Here's an opportunity to put that experience to work in a purpose-driven organisation.

This non-profit organisation operates in the healthcare sector, supporting medical initiatives and working with healthcare professionals and international partners. Quality, compliance and accurate documentation are essential to its work.

POSITION INFO:
An opportunity is available for a Quality Coordinator to support the Quality Manager in maintaining and improving the organisation's Quality Management System (QMS).

What you'll be doing

• Coordinate quality-related activities and workflows across departments.
• Maintain and manage quality documentation, including policies, procedures, manuals, forms and records.
• Review, proofread and update controlled documents for accuracy, consistency and compliance.
• Support internal audits and preparations for external audits.
• Assist with quality reporting, presentations and tracking departmental quality metrics.
• Coordinate quality improvement initiatives and assist with root cause analysis.
• Maintain change control records and support the implementation of updated processes.
• Assist with internal training on QMS procedures and requirements.

What you'll need

• Matric, preferably with a BTech in Quality Management or a related qualification.
• 2–4 years' experience working within a structured Quality Management System in the healthcare, medical services or a closely related regulated sector.
• 2–4 years' experience in document control and participation in internal audits and external audit preparation.
• A sound understanding of quality management principles, regulatory compliance and relevant standards such as ISO. Knowledge of WMDA standards would be advantageous.
• Proficiency in MS Word, Excel, PowerPoint and Adobe PDF.
• Strong document review, proofreading and reporting skills.
• Good analytical, problem-solving and organisational abilities.
• Excellent attention to detail, communication skills and the ability to work across departments.

Additional information

Salary