Junior Support Specialist

Recruiter:

IOCO

Job Ref:

2020199222

Date posted:

Tuesday, February 10, 2026

Location:

Pretoria, South Africa

SUMMARY:
-

POSITION INFO:

We are seeking a Junior Support Specialist who is able to successfully pass standard recruitment checks, including criminal, qualification, and ID verifications. This role requires a strong sense of responsibility and adherence to organisational policies and procedures. The Junior Support Specialist will demonstrate integrity and accountability in all tasks performed. A positive attitude and willingness to learn are essential for success in this position.

What you'll do:

Teamwork, flexibility, understanding urgency and priorities, and quick problem-solving skills
are essential.
Standby will be implemented after hours and weekends.
Excellent customer interaction
Effectively execute requests from users
Willingness and commitment to continuously improve skills and knowledge

Your Expertise:

Junior Infrastructure Technician experience (1–2 years advantageous)
Exposure to basic networking, cabling, and IT support environments (1-2 Years)
Experience assisting with physical installations, maintenance, and troubleshooting
Willingness to learn and grow within an infrastructure or networking role
English - Can converse and has the necessary email skills
Excellent Customer Interaction with clear, concise, and effective communication skills
Effectively collaborate with the team to achieve common goals
Ability to work under pressure, cope with stress

Qualifications:

National Senior Certificate/ Senior Certificate/ Grade 12
Pass typical recruitment checks (criminal, qualification, ID verification checks, etc.)

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