Support Consultant

Recruiter:

Phoenix Recruitment

Job Ref:

JHB000867/DB

Date posted:

Tuesday, November 18, 2025

Location:

Pretoria, South Africa

Salary:

Monthly

SUMMARY:
Software Company providing all-in-one property management solutions (PMS) to the hospitality industry based in Pretoria East is looking for a Support Consultant with a strong hospitality background.

We are looking for a young dynamic and experienced support consultant.

POSITION INFO:
Duties:

Technical support (telephonic / in writing)
Training (should be comfortable dealing with people in English and Afrikaans)
Traveling to clients including to Mozambique, Botswana
Installation and demonstration of the Company's products
General administrative duties (filing, logging calls, testing new development etc.)
Conducting and demonstration excellent telephonic etiquette at all times.

Requirements:

Grade 12
A formal hospitality qualification will be an advantage
Experience in reservations, point-of-sale, inventory, and accounting in the hospitality industry is mandatory.
Own transport
Fluent in Windows and Excel software
Excellent written and verbal English communication skills
Good people skills
Financial knowledge would be advantageous
Good administrative skills
Ability to work in a team environment
Must be able to work under pressure and juggle multiple tasks
Problem solving and decision-making capabilities
Outstanding organizational and interpersonal skills
High standards of customer service and commitment to customer satisfaction
High levels of integrity, honesty and compassion

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