Junior Cloud Support Engineer

SUMMARY:
Brief Description:

Are you a motivated Junior Cloud Support Engineer looking to build a long-term career in cloud and Microsoft technologies? I’m currently inviting Johannesburg-based candidates with experience in Microsoft 365 and cloud support to apply for upcoming contract and long-term assignments.

POSITION INFO:
Job Description:

I’m looking to connect with Junior Cloud Support Engineers who are passionate about modern workplace solutions, cloud infrastructure, and IT support. By partnering with me, you’ll be considered for upcoming projects where you’ll support Microsoft 365 environments, cloud networking, and security in office-based roles.

Key Responsibilities:

• Deploy, configure, and support Microsoft 365 solutions (Exchange Online, Teams, SharePoint, OneDrive).
• Assist with cloud infrastructure support with a focus on networking and security.
• Support and execute Microsoft 365 migrations (email, files, collaboration tools).
• Monitor system performance and ensure reliability.
• Log tickets, track time, and update work items.
• Document infrastructure, configurations, and support processes.
• Act as support and assist with escalations.

• Degree or Diploma in IT or related field.

• 2+ years experience in a Cloud, IT Support, or similar role.
• Hands-on experience with Microsoft 365 (Exchange Online, Teams, SharePoint).
• Microsoft certifications in Modern Workplace and/or Security.
• Intermediate networking knowledge (VPN, TCP/IP, switching, firewalls).
• Experience with DNS hosting.
• Basic PowerShell scripting and virtualization exposure.
• Valid Driver’s License and own vehicle.