Hotel Room Attendant

SUMMARY:
Ensuring guest rooms and designated areas are cleaned and maintained to 5 star standards.

POSITION INFO:

Every unforgettable stay begins with a perfectly prepared room.

At The President Hotel, the details matter. From crisp linen to spotless bathrooms and beautifully presented spaces, our housekeeping team plays a vital role in shaping the guest experience from the moment a guest opens the door.

With its iconic oceanfront setting and reputation as one of Cape Town’s most loved hotels, The President Hotel operates a large, high-volume 349-room environment where consistency, efficiency, and attention to detail are essential. As we continue our journey toward luxury, maintaining impeccable room standards remains one of the most important elements of guest satisfaction.

The Room Attendant plays a critical role in ensuring guest rooms and designated areas are cleaned, maintained, and presented according to the hotel’s quality standards.

You will feel right at home in this role if you take pride in your work, pay attention to the smallest details, and enjoy working within a structured, professional hospitality environment.

Minimum Requirements

• Matric Certificate (Grade 12)
• Current housekeeping experience within a hotel min 2 years
• Strong understanding of room cleaning standards and procedures
• Ability to work shifts, weekends, and public holidays
• Physically fit and able to stand for extended periods
• Strong attention to detail and time management
• Professional attitude and good personal presentation
• Valid South African ID or work permit
• CV must be fully updated prior to submission

Key Responsibilities

Guest Room Cleaning & Preparation
Clean and service guest rooms according to hotel standards, ensuring rooms are prepared efficiently and accurately for arrivals, stayovers, and departures.

Room Presentation & Quality Control
Ensure bedrooms, bathrooms, linen, amenities, and surfaces meet hotel cleanliness and presentation standards.

Public Area Support
Assist with cleaning corridors, service areas, and assigned public spaces when required.

Linen & Supplies Management
Ensure housekeeping trolleys are stocked with linen, guest amenities, and cleaning supplies required for daily duties.

Maintenance Reporting
Identify and report maintenance issues or room defects to the relevant department promptly.

Guest Interaction
Respond politely and professionally to guest requests when approached and escalate concerns where required.

Key Skills & Attributes

• Strong attention to detail
• Efficient and organised working style
• Reliable and accountable approach
• Ability to work independently and as part of a team
• Positive attitude and willingness to assist colleagues
• Guest-focused mindset

Why Work With Us

• Be part of a hotel committed to sincere, memorable hospitality
• Work within a large, professional housekeeping operation
• Opportunity to grow within a well-established Cape Town hotel
• Supportive team environment
• Competitive salary and employee benefits

Recruitment aligns with the company’s Employment Equity Plan.
Take pride in the details that make every stay exceptional at Cape Town’s most loved hotel.