Hotel Receptionist

Recruiter:

Hospitality Hire

Job Ref:

CPT000294/AW

Date posted:

Monday, September 21, 2026

Location:

Bantry Bay, South Africa

SUMMARY:
Position: Hotel Receptionist â Cape Town | Opera PMS Experience Essential
Location: Cape Town, Western Cape

Hospitality Hire is recruiting an experienced Hotel Receptionist for a busy hotel in Cape Town, Western Cape.
We are looking for a professional, well-presented and guest-focused Receptionist with previous hotel front office experience and hands-on experience using Opera PMS (Property Management System).
This position is suited to someone who enjoys working in a busy hotel environment, communicates confidently with guests and can remain professional and organised during high-volume check-in and check-out periods.

POSITION INFO:
Minimum Requirements

Matric / Grade 12 essential
Minimum 2 years' experience as a Receptionist or Front Office Receptionist within a hotel
Previous Opera PMS experience is essential
Strong guest service and communication skills
Good computer literacy
Professional telephone and email communication skills
Ability to handle guest queries and complaints professionally
Comfortable working in a busy, high-volume hotel environment
Must be willing and able to work shifts, weekends and public holidays
Must be based in Cape Town or able to travel reliably for shift work

Key Responsibilities

Welcome and assist hotel guests in a professional and friendly manner
Manage guest check-ins and check-outs
Process guest information and reservations using Opera PMS
Handle guest accounts, payments and billing queries
Answer telephone calls, emails and front office enquiries
Assist guests with hotel information and requests
Respond to guest queries and complaints professionally
Liaise with Housekeeping, Reservations, Maintenance and other hotel departments
Maintain accurate guest profiles and information on Opera PMS
Ensure front office procedures and hotel service standards are followed
Provide efficient guest service throughout the guest journey

What Weâre Looking For
We are specifically looking for candidates who already have hotel reception / front office experience. This is not an entry-level Receptionist position.
The successful candidate will be confident using Opera PMS, comfortable dealing directly with hotel guests and experienced in the operational demands of a busy hotel front desk.
To Apply
Please submit an updated CV clearly showing:

Your hotel Receptionist / Front Office experience
The hotels or hospitality establishments where you have worked
Your experience using Opera PMS
Your employment dates

Only candidates who meet the minimum requirements will be contacted.
Apply for this Hotel Receptionist vacancy in Cape Town today.

Similar jobs you might be interested in:

Hotel Receptionist
Location: Bantry Bay
Salary:
Position: hotel receptionist â Cape Town | Opera PMS Experience EssentialLocation: Cape Town, Western CapeHospitality Hire is recruiting an experienced hotel receptionist for a busy hotel in Cape Town, Western Cape.We are looking for a professional, well-presented and guest-focused receptionist with previous hotel front office experience and hands-on experience using Opera PMS (Property Manageme...
Today

Hotel Receptionist
Location: Cape Town
Salary: R10 000
Position: hotel receptionist – Cape Town | Opera PMS Experience EssentialLocation: Cape Town, Western CapeHospitality Hire is recruiting an experienced hotel receptionist for a busy hotel in Cape Town, Western Cape.We are looking for a professional, well-presented and guest-focused receptionist with previous hotel front office experience and hands-on experience using Opera PMS (Property Mana...
7 days ago

Front Desk Receptionist @ Boutique Hotel
Location: Stellenbosch
Salary:
Role overview:As the Front Desk Agent, you will be the first and last point of contact for every visiting guest. Your outstanding customer services experience within the hospitality industry will put you at the TOP of the shortlist!
7 days ago

Hotel Front Office Receptionist
Location: Cape Town
Salary:
Position: hotel Front Desk receptionistLocation: Cape TownHospitality Hire is recruiting for enthusiastic and experienced hotel Front Desk receptionist to join the Front Office team of a well-established hotel in Cape Town.This is an exciting opportunity for energetic, guest-focused hospitality professionals who are passionate about delivering exceptional service. Working in a fast-paced environme...
7 days ago

Front Office Operations Agent
Location: Durbanville
Salary: Monthly
hotel & Conference Centre based in Durbanville is looking for a Front Office Operations Agent.
77 days ago

Reception Shift Leader
Location: Bantry Bay
Salary: Market related
Lead and support the hotel reception team to keep operations smooth and efficient
84 days ago

Closed: Hotel Financial Controller
Location: Montagu
Salary: R25 000.00
Position: hotel Financial Controller Location: Montagu, Western Cape TownHospitality Hire is recruiting an experienced hotel Financial Controller for a permanent, full-time hospitality opportunity in Montagu, Western Cape.We are looking for a confident, highly organised full financial functions who can take ownership of the complete bookkeeping function across two separate trading entities.Th...
1 day ago

Hotel General Manager
Location: Montagu
Salary:
Position: hotel General Manager (hotel Management Exp Essential)Location: Montagu, Western CapeÂ Hospitality Hire is recruiting an exceptional hotel General Manager for an exciting senior leadership opportunity in Montagu, Western Cape.We are looking for an accomplished, commercially astute and hands-on hotelier who understands that exceptional hospitality is about far more than running the day-to...
Today

Hotel Front Desk Coordinator (Belville)
Location: Cape Town
Salary: R21137
hotel Front Desk Co-ordinatorLocation: Belville, Cape Town
27 days ago

Hotel Laundry Attendant
Location: Cape Town
Salary:
Position: hotel Laundry AttendantLocation: Cape Town Hospitality Hire is recruiting an experienced hotel Laundry Attendant for a busy hotel in Cape Town. The successful candidate will be responsible for ensuring that hotel linen, towels, uniforms and other laundry items are cleaned, processed and maintained to the required hotel standards.This is a hands-on position requiring someone who is p...
7 days ago

Hotel Receptionist

Similar jobs you might be interested in:

Jobseekers

Recruiter

General