HR Administrator

Recruiter:

Phoenix Recruitment

Job Ref:

JHB001697/DB

Date posted:

Saturday, September 19, 2026

Location:

V&A Waterfront, South Africa

Salary:

Monthly

SUMMARY:
Group of fast-food Restaurants based in the V&A Waterfront is looking for a HR Administrator to provide first-line administrative support across the full HR function for the group, operating 30 restaurants across the Cape Town, Southern Cape, and Boland regions with approximately 900 employees.

The incumbent ensures that employee master files, IR documentation, recruitment records, compliance trackers, and statutory returns are accurately maintained and audit-ready at all times.

Working closely with the HR Lead and Payroll Manager, the HR Administrator is the operational backbone of the HR department, keeping systems current, stores supported, and documentation aligned to HR Audit requirements and South African labour legislation.

POSITION INFO:
Duties:

Employee Records & Masterfile Management:

Maintain complete, accurate, and audit-ready employee master files for all 900 employees across 30 stores
File new starter documentation within agreed SLA
Ensure ID, contract, induction, and payroll documents are filed correctly in the defined folder structure.

IR Administration:

Log all warnings, hearings, suspensions, and CCMA matters in the IR Tracker
Prepare and file disciplinary documentation
Track deadlines and escalate to HR Lead
Maintain case files in the 05IR and Discipline folder structure.

Recruitment Administration:

Maintain the Recruitment Tracker
Coordinate interview scheduling
Process offer letters and pre-employment documentation
Monitor vacancy-open-days against the 60-day target
Liaise with Job Jack and store managers.

Compliance & Audit Readiness:

Maintain the HR Audit workbook and POE Binder
File monthly evidence aligned to KSA questions
Track store HR visit compliance
Support preparation for and close-out of HR Audits.

Payroll Support & BCEA Compliance:

Pull weekly hours from Gaap clocks
Flag 12-hour rest period breaches
Distribute deviation reports
Support monthly payroll input
File signed timesheets and payroll documents.

Statutory & Legislative Returns:

Support annual WSP/ATR submission
Maintain EE data for EEA2/EEA4 reporting
Track National Minimum Wage updates
File COIDA/WCL2 documentation
Update the Annual Statutory Calendar

HR Operations & Reporting:

Complete daily, weekly, and monthly HR Operations Tracker tasks
Maintain training stats (Vault/Domo/BI)
Update bench plan and organogram
Produce monthly HR reports for HR Lead.

Requirements:

Grade 12
Degree or Diploma in HR Management NQF Level 6 or equivalent
At least 2-3 years of experience in a similar role, preferably within an industry handling high volumes.
Attention to Detail
Organisational & Filing Skills
Confidentiality & Discretion
Time Management & Prioritisation
Written Communication
IR Administration Knowledge
Stakeholder Service Orientation
Systems & Process Compliance
Resilience Under Pressure
Team Collaboration

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