Front Office Supervisor

Recruiter:

Flink Recruitment

Job Ref:

PTA000928/JB

Date posted:

Thursday, May 14, 2026

Location:

Pretoria, South Africa

SUMMARY:
Our client is looking for a front office supervisor to join their team.

POSITION INFO:

Roles and Responsibilities

Ensure professional and effective communication with guests, colleagues, and departments at all times. Supervise and support front office staff during shifts. Monitor service delivery and escalate operational concerns where necessary. Manage front office budgets and assist with cost control and revenue optimisation. Handle guest queries, complaints, and service issues in a professional manner. Coordinate with Housekeeping, Maintenance, and other departments to ensure room readiness and guest satisfaction. Promote hotel services, packages, and upselling opportunities. Participate in operational briefings and departmental meetings. Maintain high standards of customer service and operational efficiency.

Employment Details

Employment Type:

Permanent Employment

Industry:

Hospitality and Tourism

Work space preference:

Work Onsite

Ideal work province:

Gauteng

Ideal work city:

Pretoria

Salary bracket:

R 15000 - 20000

Drivers License:

CODE B (Car)

Own car needed:

Yes

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