Executive Assistant to General Manager

Recruiter:

Hospitality Hire

Job Ref:

CPT000286/AW

Date posted:

Monday, August 24, 2026

Location:

Cape Town, South Africa

SUMMARY:
Location: Cape Town, Western Cape
Industry: Hospitality / Hotel
Job Type: Full Time | Permanent
Hospitality Hire is recruiting a highly organised, professional and proactive Executive Assistant to the General Manager for a busy hotel in Cape Town, Western Cape.
This is an excellent opportunity for an experienced Executive Assistant, Personal Assistant or senior Hotel Administrator who thrives in a fast-paced hospitality environment and is confident supporting senior management.
The successful candidate will provide high-level, confidential and efficient administrative and operational support to the General Manager, ensuring effective coordination, communication and the smooth day-to-day running of the General Manager's office.

POSITION INFO:
Minimum Requirements

Diploma or degree in Business Administration, Hospitality Management, Office Administration or a related field
Minimum 2 years' experience as an Executive Assistant to a General Manager, Personal Assistant, Hotel Administrator or in a similar senior administrative role
Previous experience within a 4-star or 5-star hotel environment is highly advantageous
Strong administrative, planning and organisational skills
Excellent time-management and multitasking abilities
Excellent written and verbal communication skills
Professional and friendly disposition
Professional appearance and excellent interpersonal skills
High level of confidentiality, discretion and integrity
Strong attention to detail and problem-solving ability
Proficiency in Microsoft Office, including Word, Excel, PowerPoint and Outlook
Ability to work independently, use initiative and meet deadlines
Ability to communicate effectively with senior management and employees at all levels
Comfortable working collaboratively across multiple hotel departments
Flexibility to work within a busy and fast-paced hospitality environment

Key Responsibilities

Provide comprehensive administrative and operational support to the General Manager
Manage the General Manager's diary, appointments, meetings and schedules
Coordinate internal and external meetings
Prepare correspondence, reports, presentations, meeting minutes and management documents
Monitor deadlines and follow up on action items and tasks delegated by the General Manager
Liaise professionally with department heads, hotel employees, guests, suppliers and external stakeholders
Manage telephone calls, emails, correspondence and enquiries
Prepare and distribute internal communications
Assist with management reports, presentations and operational information
Support hotel projects, events, meetings, inspections and special assignments
Assist with management initiatives as required
Maintain accurate records and an efficient filing and document management system
Facilitate communication between the General Manager and hotel departments
Handle confidential hotel, guest, employee and business information with discretion
Represent the General Manager's office professionally and courteously
Perform other reasonable duties assigned by the General Manager

What We’re Looking For
We are looking for someone who understands that an Executive Assistant to a Hotel General Manager is more than an administrative position.
You will need to anticipate requirements, keep track of priorities, follow up on outstanding actions and ensure the General Manager has the administrative and operational support required to lead a busy hotel effectively.
The ideal candidate will be highly organised, discreet, dependable and proactive, with the confidence to communicate professionally with senior managers, employees, guests and external stakeholders.
To Apply
Please submit an updated CV clearly reflecting your relevant Executive Assistant, Personal Assistant, Hotel Administration or senior administrative experience.
Candidates with previous experience supporting a Hotel General Manager or senior hotel executive within a 4-star or 5-star hotel will have a distinct advantage.
Only candidates who meet the minimum requirements will be contacted.
Apply for this Executive Assistant to General Manager hotel vacancy in Cape Town today.

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