Debtors Clerk

SUMMARY:
Our client is seeking a detail-oriented and reliable a Debtors Clerk to join their finance team. To manage and control the company’s debtors function, ensuring timely collection of payments, accurate invoicing, and effective management of customer accounts to maintain healthy cash flow.

Key Responsibilities:
🔹 Debtors Management

- Maintain and reconcile customer accounts

- Monitor outstanding balances and ageing reports

- Follow up on overdue accounts via calls, emails, and site visits if required

- Resolve customer queries related to invoices or statements

🔹 Collections & Payment Tracking

- Ensure timely collection of outstanding payments

- Allocate incoming payments to correct customer accounts

- Track and report on daily collections and cash flow

🔹 Reconciliations

- Perform monthly debtor reconciliations

- Investigate and resolve discrepancies

- Ensure all accounts are up to date and accurate

🔹 Credit Control

- Assess customer credit applications

- Ensure compliance with approved credit limits and payment terms

- Place accounts on hold where necessary

- Liaise with management on high-risk or overdue accounts

🔹 Reporting

- Prepare and submit ageing reports and collection summaries

- Highlight high-risk accounts and potential bad debts

- Provide feedback to management on debtor performance

🔹 Industry-Specific Duties (Glass Processing)

- Match invoices to delivery notes and site deliveries

- Liaise with dispatch and site teams regarding deliveries and PODs

- Handle claims related to damaged or short-delivered glass

- Understand project-based billing and staged invoicing

🔹 Systems & Administration

- Capture and manage transactions on accounting systems (e.g. Sage)

- Maintain accurate filing (electronic and manual)

- Assist with audit requirements and documentation

Key Requirements:
🔹 Qualifications

- Matric (Grade 12)

- Diploma/Certificate in Finance or Accounting (advantageous)

🔹 Experience

- 2–4 years' experience in a debtors/accounts receivable role

- Experience in manufacturing or construction-related industry preferred

- Experience with Sage or similar accounting systems

🔹 Skills & Competencies

- Strong attention to detail and accuracy

- Good communication and negotiation skills

- Ability to manage difficult clients professionally

- Strong organisational and time management skills

- Problem-solving ability

Key Focus Areas:

- Cash flow and collections

- Accuracy of invoicing

- Reduction of overdue accounts

- Customer relationship management

Working Conditions:

- Office-based role

- Deadline-driven environment, especially month-end

Performance Indicators (KPIs):

- Debtors days / ageing performance

- Collection targets achieved

- Accuracy of invoicing

- Reduction in bad debts

- Resolution of customer queries

POSITION INFO:
If you have not received feedback within two weeks, please consider your application unsuccessful. 

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