Assistant Lodge Manager

SUMMARY:
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POSITION INFO:

Assistant Lodge Manager | Luxury 5 Star Safari Lodge | Limpopo (Live-In)

A rare opportunity has become available for an exceptional hospitality leader to join an award-calibre luxury safari operation in Limpopo.

We are seeking an experienced Assistant Lodge Manager who thrives in a world-class guest environment and is passionate about people leadership, operational excellence and creating unforgettable safari experiences.

This role requires an energetic, hands-on professional who can seamlessly balance guest experience, team leadership, lodge operations, financial oversight and service delivery while maintaining exceptional luxury standards.

The Opportunity

Reporting directly into the Lodge Manager, you will play a pivotal role in the overall operation and success of the lodge and act as Lodge Manager in their absence.

You will oversee multiple operational functions while ensuring a seamless guest journey from arrival to departure.

Key Responsibilities

Guest Experience & Front of House Leadership

• Lead and inspire the Front Office and Guest Services teams
• Drive exceptional guest engagement and memorable experiences
• Manage arrivals, departures, rooming, guest communications and site inspections
• Oversee guest feedback management and service recovery
• Ensure luxury hospitality standards remain consistently world-class

Housekeeping & Accommodation Operations

• Lead housekeeping teams and maintain exceptional room presentation standards
• Conduct quality inspections and service audits
• Manage staff presentation and uniform standards

Lodge Maintenance & Facilities

• Supervise lodge maintenance operations
• Drive preventative maintenance programmes
• Coordinate staff accommodation standards
• Support infrastructure, refrigeration, electrical, pool and facilities upkeep
• Oversee environmental and pest control initiatives

Health, Safety & Compliance

• Lead Health & Safety initiatives across the lodge
• Conduct risk assessments and safety planning
• Manage emergency preparedness and compliance processes

Commercial & People Leadership

• Participate in budgeting and financial management
• Manage operational expenditure and reporting
• Develop, coach and inspire multidisciplinary teams
• Drive employee engagement, training and staff wellbeing

Safari & Guest Experience Enhancement

• Support delivery of premium safari experiences
• Participate in operational safari quality assurance
• Assist with special events and guest hosting experiences

Candidate Profile

You are:

• A natural hospitality leader
• Highly guest-centric
• Commercially aware
• Operationally strong
• Emotionally intelligent
• Passionate about luxury hospitality and conservation environments

Requirements

• Minimum 5 years’ management experience within a luxury lodge, boutique hospitality operation or Big 5 reserve
• Hospitality Management qualification
• Strong operational and financial management experience
• Exposure to Room Division operations
• Maintenance understanding advantageous
• Hospitality training experience
• Valid driver’s licence and own transport

Package

? Competitive market-related package: R40 0000 per month, negotiable depending on experience
? Live-in position with meals on duty
? Pension benefits
? Staff accommodation privileges
? 21 Days On / 7 Days Off rotation
? Annual leave benefits

Ready for your next luxury hospitality leadership move?

Submit your application including:

• Updated CV
• Recent professional photograph
• Three contactable references

Attention: Butch Mollett | Email: