Assistant Lodge Manager

Recruiter:

South Cape Recruitment

Job Ref:

CAW000783/CH

Date posted:

Monday, May 4, 2026

Location:

Route 62, South Africa

SUMMARY:
Assistant Lodge Manager:
The assistant Lodge Manager oversees, coordinates and direct the service, operations, logistics and activities of the Lodge, befitting Sanbona. The assistant Lodge Manager takes responsibility for the smooth and efficient operation of the Lodge as their primary operational responsibility.

Thinking Ability

Ability to anticipate future circumstances, conditions and requests and use these scenarios to plan for the future
Ability to correctly communicate detailed information and instruction to others
Operates comfortably in an environment of high levels of ambiguity
Ability to recognize safety or security concerns

POSITION INFO:
Academic Qualifications and Background

Diploma or equivalent in Hospitality Management / Leadership
Extensive Background in Lodge Operations
Valid code 8 driver’s license with PDP

Work Experience

5 years of previous experience in overseeing operations of a luxury 5-Star Lodge

Job technical Skills

Proficient in International styles of service
Proficient in the application of Up-Sell and Cross-Sell strategies
Proficient in property specific management software
Proficient in the application of Financial good practice
Proficient in the management of the various booking channels
Proficient user of Microsoft Office software applications

Personal Qualities

High degree of confidentiality and protection of sensitive information
Committed to creating environments and systems that enable the delivery of exceptional and personalized services
Create a work environment that encourages high levels of engagement with the company
Persistent in establishing effective systems and process activities
Does not make judgement about people based on their views, preferences, habits and behaviours
Demonstrates exceptional levels of integrity, fairness and empathy
Ability to work independently without receiving detailed instructions
Presents impeccable grooming and deportment
Emotionally stable, even tempered and calm when faced with challenges
Maintains positive outlook in most challenging situations and circumstances

Business Values

Embraces, supports and models organizational values and culture

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