Workshop Team Leader

Recruiter:

Sydsen

Job Ref:

JHB003213/TT

Date posted:

Friday, September 16, 2022

Location:

Pretoria, South Africa

Salary:

negotiable Monthly

SUMMARY:
Workshop Team Leader - Pretoria - Gauteng

JOB DESCRIPTION:

Our client in the Automotive Industry is looking for a Workshop Team Leader to join their team.

Requirements:

Senior Certificate (Grade 12).
Computer literate (Office suite).
Valid Driver’s license.
Motor Dealership workshop experience (2 years supervisory).
Qualified Master Technician.
Management diploma.
An effective understanding of financial budgeting principals.
Managerial experience within the Motor Dealership Industry.
An effective understanding of 2000/2010 electrical technology (i.e., boardnet).
An effective understanding of the Occupational Health and Safety Act. 1993

Responsibilities:

Provide consultation to technicians regarding unresolved technical problem (if unresolved).
Provide consultation to TSHARA Champion regarding unresolved technical problem (if unresolved).
Relay service action solution from TSHARA system to technical staff.
Ensure continuous support and guidance to technical staff throughout technical problem identifying stage.
Ensure future corrective actions plans to various technical problems are implemented.
Ensure customer is informed off all work done on vehicle.
Monitor the capturing of all vehicle details on workshop tracking system by aftersales staff.
Ensure that regular, updated feedback on all work done on vehicles is communicated to customer via ASC.
Ensure all problems of vehicles on daily WIP are attended to speedily.
Ensure workshop throughput is accurately monitored.
Assist with any delay in throughput in the workshop.
Manage wash bay throughput and be aware of all vehicle status.
Ensure workshop is loaded according to productive and available staff.
Control workshop productivity (i.e., hours worked / hours sold) and efficiency (i.e., flat rate time with actual time).
Ensure optimum workshop profitability, if under booked (i.e., used car’s quality checks, pre-delivery service on all new cars).
Ensure all specialized workshop equipment is in workable condition (i.e., ISIS, ISID, lifts, special tools, complete tool boxes etc).
Review all allocating hours clocked on all job cards to hours sold (i.e., profitability).
Monitor and communicate staff target achievements and implement corrective action plans.
Spot check job cards regularly.
Review Motor plan reports (regularly)
Ensure Motor plan / Warranty control is in line with policies and procedures.
Ensure an understanding of the Occupational Health and Safety Act. 1993.
Ensure neat and tidy workshop space at all times.
Ensure all relevant soft/hard copy documents are filed accurately for easy accessibility.
Ensure frontline staff desk is clean and occupied.
Discuss current workshop staff performance of department (departmental meeting).
Provide feedback to all workshop staff on individual performance against targets (departmental meeting).
Allow the opportunity for relevant input from workshop staff (departmental meeting).
Discuss and S-CSI results and potential action Plans.
Use Training Needs Analysis to identify specific training needs technicians.
Prioritise training required and make the necessary booking.
Complete training form feedback.
Ensure briefing after training to establish competence of technicians.
Recruit staff.
Contribute to developing an enabling culture.
Strive to retain talent.
Develop succession plans for staff.
Drive performance management.
Coach and mentor junior staff.
Ensure all staff are trained according to TNA.
Conduct exit interviews.

Please note that only experienced candidates will be considered and contacted.

Apply ONLINE now at: />
SYDSEN RECRUIT (Follow us on Facebook, Instagram and LinkedIn

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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