Wealth Administrator

Recruiter:

Copper Quail

Job Ref:

2398893993

Date posted:

Saturday, February 26, 2022

Location:

Grand Baie, Mauritius, South Africa

SUMMARY:
-

JOB DESCRIPTION:

The Company provides Investment, Savings, Life Insurance and Employee Benefit solutions to individuals and Corporates worldwide. The Company has its headquarters in Mauritius.

Perform administration duties on the Company’s CRM and administration systems, as follows:
o Perform KYC reviews for new and existing clients.
o Capture and update data for new and existing clients.
o Create new client accounts.
o Scan, upload and file client documents.
o Create policy schedules for new investment transactions.
o Import and upload bank statements and transactions.
o Match deposits to Investor/Policyholder accounts.
o Process distributions, switches, and investment instructions.
o Process income payments.
o Process withdrawal and surrender instructions.
o Resolve and respond to general queries and instructions from clients by email and telephone.
o Follow up with clients on outstanding data and document requirements.
o Reconcile daily cash accounts.
o Update fund/instrument pricing.

• Perform administration duties on the Company’s CRM and administration systems, as follows:
o Process trade instructions.
o Process bank transfers and payments.
o Process debit orders.
o Process forex transactions.
o Process redemptions.
o Process fee and commission payments.
o Investigate and resolve complaints according to the Company’s Complaints policy and procedure.
o Create new instruments/funds/products on the Company’s Administration system.
o Review and authorise instructions.
o Generate and analyse data/reports as and when required.
o Prepare and distribute Investor/Policyholder statements.
o Resolve and respond to queries and instructions from clients by email and telephone, supplying
information relating to policy portfolios, prices, dealing procedures and instructions, markets and
currencies.
• Participate and/or report back at Management committees and related forums when required.
• Provide process/procedural/systems training as and when required.
• Perform project and adhoc tasks as and when required.
• Perform back up duties as and when required.

Consider your application unsuccessful should you not be contacted within 7 working days.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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