Warranty Administrator Cape Town

Recruiter:

Jobs 4 All

Job Ref:

JHB000296/AM

Date posted:

Friday, May 15, 2026

Location:

Cape Town, South Africa

SUMMARY:

Warranty Administrator
Cape Town

Job Summary

The Warranty Administrator is responsible for managing and processing warranty claims, costing and invoicing job cards, maintaining accurate warranty records, and ensuring effective communication between the workshop, head office, and customers. The role supports the efficient operation of the service department by ensuring all warranty and costing processes are completed accurately, within required timelines, and according to company standards. The successful candidate will play a key role in maintaining administrative efficiency, customer satisfaction, and compliance within the workshop environment.

POSITION INFO:

Job Description

Key Responsibilities

Support the Workshop Manager in a constructive and professional manner
Manage daily workload efficiently and maintain high administrative standards
Build and maintain sound working relationships with other departments
Ensure adherence to all service department procedures and processes
Invoice and cost job cards on a daily basis
Identify, process, and manage warranty claims accurately
Follow up on warranty claims daily to ensure timely resolution
Submit customer goodwill claims where failures occur outside warranty parameters
Prepare and manage all weekend and month-end reports
Maintain accurate records of all warranty claims and warranty parts
Ensure the safekeeping and control of warranty parts
Liaise and communicate effectively between head office and relevant stakeholders
Provide relief support to the Service Advisor when required
Prepare daily summaries of work in progress
Perform any additional duties reasonably required by management
Ensure all tasks comply with minimum company standards and procedures

Minimum Requirements

Qualifications & Experience

Matric certificate or higher qualification
Minimum 2–3 years’ warranty experience within a passenger or commercial vehicle dealership
Warranty and costing background is essential
Truck industry experience preferred
Valid Code 8 driver’s licence
Strong attention to detail and administrative accuracy
Ability to read and write in English
Strong communication and organisational skills
Team player with a confident and proactive approach
Ability to anticipate issues and operational requirements proactively

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Warranty Administrator Cape Town

Warranty AdministratorCape TownJob Summary

Job Description

Key Responsibilities

Minimum Requirements

Qualifications & Experience

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Warranty Administrator
Cape Town

Job Summary