Waitron Evening Shift x 3

SUMMARY:
Position: Hotel Waitron - Evening Shifts
4* Hotel – Bantry Bay, Cape Town

POSITION INFO:
We are seeking a dedicated and experienced Hotel Waitron to join the Food & Beverage team and deliver exceptional dining service to all guests. The successful candidate will play a key role in ensuring a seamless, guest-focused experience while upholding the hotel’s luxury standards.
Critical Criteria (Requirements)

• Minimum 1 year waitering experience in a hotel or restaurant environment
• Excellent communication and interpersonal skills
• Strong attention to detail and commitment to service excellence
• Ability to work shifts, weekends, and public holidays
• Professional appearance and excellent grooming standards
• Proactive, guest-first attitude
• South African citizen with a valid ID

• Guest Service Excellence – Provide friendly, efficient, and attentive service; anticipate guest needs and ensure a memorable dining experience
• Dining Room Operations – Set up, maintain, and clear tables according to hotel standards; ensure cleanliness and presentation of all dining areas
• Order Accuracy & Billing – Accurately take orders, deliver food and beverages promptly, and process payments correctly
• Teamwork & Collaboration – Work closely with kitchen and bar staff; support colleagues during peak periods
• Standards & Compliance – Follow health, safety, hygiene, and responsible alcohol service regulations; maintain professionalism and guest etiquette

• Greet and serve guests warmly and professionally
• Take food and beverage orders accurately and deliver promptly
• Maintain cleanliness and presentation of tables and dining areas
• Support smooth communication between kitchen, bar, and service staff
• Assist team members during busy periods to ensure efficient service
• Handle payments and billing accurately
• Adhere to all hygiene, health, and safety regulations
• Maintain grooming, professional appearance, and proper service etiquette
• Uphold the hotel’s values of Teamwork, Respect, Innovation, Accountability, Passion, and Integrity

• Must hold a valid South African ID
• Only candidates with relevant experience will be shortlisted
• Ensure your CV is 100% updated
• All applicants will attend a virtual introduction interview or may be invited to an open day
• Recruitment aligns with the company’s Employment Equity Plan