SUMMARY:
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POSITION INFO:

We are looking for a Waiter to provide excellent service to ensure great customer satisfaction. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Main responsibilities:

• Greet guests at assigned tables and ensure each guest has received a menu and wine list

• Know all menu items, including the basic ingredients and methods of preparation

• Ensure tables are properly set with linens, silverware and glasses

• Take accurate food and beverage orders using the POS system and deliver within specified time limits

• Ensure all orders are received timeously by the bar and kitchen staff

• Clear all dirty cutlery and crockery from tables once guests have finished using them

• Offer desserts and coffee to guests

• Bill guests correctly

• Ensure the restaurant area, fixtures and fittings are clean and hygienic

• Ensure that your uniform is clean at all times

Main requirements:

• Grade 12

• Preferably 3 years’ previous waiter/waitress experience

• Basic knowledge of wine and surrounding wine regions

• Hands-on experience with cash registers and ordering information systems

• Basic mathematical skills

• Excellent interpersonal and communication skills

• Strong customer service orientation and active listening skills

• Attentive and patient with customers

• Comfortable dealing with very distinguished clientele

• Must be well-presented

• Flexible and accountable

• Enthusiastic personality

Delaire Graff Estate is an equal opportunity employer.