Underwriting Assistant / Support

Recruiter:

West Coast Personnel

Job Ref:

CPT000699/NDB

Date posted:

Friday, October 24, 2025

Location:

Cape Town, South Africa

Salary:

R27 000.00 Monthly

SUMMARY:
Job Description:
The Underwriting Assistant / Support will provide essential administrative and technical support to the underwriting team, assisting with risk assessment, policy documentation, data entry, and compliance. The ideal candidate will ensure the accuracy of underwriting records, uphold regulatory standards, and contribute to the efficient operation of the underwriting department.

This position requires strong attention to detail, excellent communication skills, and the ability to work closely with UK-based underwriters in a professional and fast-paced environment

POSITION INFO:
Key Responsibilities:

Support underwriters in the preparation, review, and issuance of policies, endorsements, and renewal documentation.
Assist in assessing risk information, ensuring data accuracy and completeness.
Maintain and update underwriting systems and databases with precise and current information.
Ensure compliance with underwriting guidelines, company procedures, and regulatory requirements.
Coordinate with brokers, clients, and internal departments to obtain required documentation and clarify queries.
Track and manage policy renewals, endorsements, and amendments efficiently.
Generate and review reports related to underwriting performance and portfolio activity.
Contribute to process improvements and maintain high standards of operational efficiency.

Requirements:

Minimum of 2–4 years’ experience in underwriting support, insurance administration, or policy processing.
Knowledge of commercial, construction, or financial lines insurance advantageous.
Strong understanding of underwriting documentation, policy structures, and compliance standards.
Excellent organisational and administrative skills with keen attention to detail.
Proficient in Microsoft Office and underwriting or CRM systems.
Clear and professional communication skills (verbal and written).
Ability to work accurately under pressure and manage multiple priorities.
Comfortable working to UK time zones and reporting lines.

What We Offer:

Competitive base salary with performance-related growth opportunities.
International exposure and collaboration with a leading UK-based insurance group.
Career progression in a professional and structured environment.
Supportive, team-focused workplace located in Cape Town CBD.

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