Transport Broker

SUMMARY:
Introduction:
Our client in the transport and logistics industry is seeking a driven and detail-oriented Transport Broker to join their Brokerage Division based in Brooklyn, Pretoria. The successful candidate will be responsible for coordinating and managing bulk commodity transport loads between mining clients and approved transporters across various commodity corridors. This is a fast-paced, commercially driven role requiring strong relationship-building skills, operational coordination, and the ability to manage multiple active loads simultaneously while maintaining service excellence and profitability.
 
Job Purpose:
The Transport Broker will act as the commercial and operational link between clients and transporters to ensure loads are moved efficiently, safely, and profitably. The role includes load coordination, transporter liaison, client communication, administration, and margin management within the transport brokerage environment.

POSITION INFO:
REQUIREMENTS
Minimum education (essential):

• Relevant Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Transport Economics, Business Management, or related field

• Minimum 1–3 years’ experience in transport, logistics, freight, or supply chain environment.

• Experience in road freight brokering or transport coordination.
• Exposure to bulk commodity transport (chrome, coal, manganese, etc.) advantageous.
• Experience managing multiple tasks and accounts simultaneously under pressure.
• Working knowledge of transport documentation and load coordination processes.

• Strong negotiation and communication skills.
• Commercial acumen and margin management understanding.
• Problem-solving and time management skills.
• Computer literacy (Excel, email, load systems).
• Strong attention to detail and administrative accuracy.
• Knowledge of South African road transport operations and commodity corridors. 

• Valid South African Driver’s Licence & Vehicle.
• Willingness to travel when required.
• After-hours availability when operationally required.
• Professional communication skills in English.

• Receive and process load requests accurately and timeously.
• Confirm client rates within agreed turnaround times.
• Issue load instructions to transporters.
• Monitor active loads and provide regular client updates.
• Resolve load delays, breakdowns, and incidents efficiently.

• Allocate loads to approved transporters.
• Negotiate transporter rates within approved rate structures.
• Build and maintain strong transporter relationships.
• Report transporter performance or compliance concerns.
• Assist with onboarding new transporters and required documentation.

• Achieve monthly load and revenue targets.
• Protect company margins on every load.
• Identify upsell and growth opportunities within accounts.
• Support business development initiatives.
• Maintain commercially sustainable transporter agreements.

• Maintain accurate load register records.
• Ensure all load documentation is filed correctly and timeously.
• Submit weekly operational reports.
• Monitor outstanding PODs and disputes.
• Maintain accurate real-time operational records.

• Adhere to company SOPs and operational procedures.
• Verify transporter compliance documentation.
• Follow load security protocols on high-risk routes.
• Report any fraud, theft, or irregular activities immediately.
• Ensure compliance with transport and operational regulations. 

• Market-related basic salary.
• Performance-based commission structure.
• Company cell phone and data provided.
• Mileage reimbursement or fuel card for approved business travel.