Systems Administrator - Westville

Recruiter:

Accountancy Placements Pietermaritzburg

Job Ref:

PMB001214/LD

Date posted:

Thursday, June 4, 2026

Location:

Durban, South Africa

SUMMARY:
Insurance Systems Administrator - Westville
Our client is seeking an experienced Insurance Systems Administrator with a high level of numerical accuracy to join their team.

POSITION INFO:

Responsibilities:

Process annual policy refunds within a stipulated time
Update client, broker, and underwriter records on CRM system
Perform premium, policy, and cover checks in support of claims and underwriting
Manage agent allocations, banking details, pro-rata calculations, fees, and policy data
Prepare, balance, and distribute insurer and special bordereaux
Prepare and process claim payment instructions and bank files
Monitor claim payment accounts and assist with account top-ups
Support monthly close-off activities, including reinstatements and premium allocations
Maintain accurate diaries, reconciliations, and system records
Ensure all correspondence and documentation are correctly filed and scanned on the CRM system
Liaise with internal departments, insurers, brokers, and finance teams
Assist with audit queries and compliance requests related to premiums and payments

Requirements

Experience within an insurance or financial services environment
Working knowledge of Flexi or a similar CRM system
Relevant qualification in finance, accounting, or insurance (Advantageous)
Strong attention to detail and numerical accuracy
Excellent administrative and organisational skills
Ability to manage multiple priorities in a structured environment
Strong problem-solving and follow-through skills
Clear written and verbal communication
High level of accountability and professionalism

Due to the high volume of applications received, only suitable candidates who meet the criteria of this vacancy will be contacted.

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