Service Advisor (Automotive) - Kyalami, Midrand Area

Recruiter:

Michelle Taylor Recruitment

Job Ref:

NLSA121126

Date posted:

Thursday, November 12, 2026

Location:

Johannesburg, South Africa

Salary:

R20 000 per month plus 13th Cheque

SUMMARY:
Well established, Independant Automotive Workshop, is in need of a Service Advisor to join their team in the Kyalami Area. To Start Jan 2027

POSITION INFO:

Job Function:

Receiving customers vehicles and concerns, communicate repairs cost and payments ensuring customers leave happy and satisfied, while reaching monthly target goal

Minimum Requirement:

Must have a valid Drivers license
Must be able to converse in English and Afrikaans
Must have worked within an Automotive Dealership within the past 3 years

Key Responsibilities:

Customer Liaison: Communicate with customers, understand their concerns, and provide updates on vehicle repairs.

Vehicle Inspection: Conduct initial vehicle inspections, identify issues and document findings.

Estimate and Quotation: Provide accurate estimates and quotations for repairs, including warranty claims.

Repair Planning: Coordinate with technicians to plan and prioritize repairs.

Progress Updates: Keep customers informed about repair progress and any additional issues found.

Warranty Management: Process warranty claims and liaise with manufacturers.

Customer Service: Address customer concerns, answer questions and ensure satisfaction.

Administrative Tasks: Manage paperwork, service records and invoicing.

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