Sales Training Facilitator

Recruiter:

Callforce Direct

Job Ref:

1950053320

Date posted:

Saturday, November 13, 2021

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

Ensure Sales Agents/Consultants are well equipped to drive a productive sales desk, determine, and solve training needs whilst growing our site in Cape Town by attracting and onboarding new BPO clients.

TeleSales Trainer Job Duties:

Train new recruits by conducting orientation to sales process; developing individual coaching plans; providing resources and assistance.
Determines training needs by Observing the sales representatives'' encounters; studying sales results reports; conferring with Team Leaders.
Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.
Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
Supports training financial objectives by recommending budget items; controlling costs.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Accomplishes sales training and organization mission by completing related results as needed.
Helps with day-to-day Sales Operations as well as recruiting and onboarding of new Sales Talent.

Requirements

Matric
3 years Sales training experience
2 years telesales experience

Sales Trainer Skills and Qualifications:

Training Facilitation
Performance Management
Motivating Others
Giving Feedback
Coaching
Self-Development
Motivation for Sales
Self-Confidence
Sales Planning
Orienting Employees

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Sales Training Facilitator

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