Key Accounts Manager

SUMMARY:
An FMCG client based in Airport Industria, Cape Town is looking for a Key Accounts Manager.

POSITION INFO:
Job Overview
A Skilled Key Account Manager is needed to oversee the relationships of the company with some its most important clients in the FMCG Foods industry.
You will be responsible for obtaining and maintaining long term key customers by understanding their requirements.
satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success.
 
Responsibilities
Develop trust relationships with a portfolio of key retailers, to ensure they do not turn to competition.
Acquire a thorough understanding of key customer needs and requirements.
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
Ensure the correct products and services are delivered to customers in a timely manner.
Serve as the link of communication between key customers and internal teams.
Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
Play an integral part in generating new sales that will turn into long-lasting relationships.
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
 
Required Qualifications & Skills
A degree in Business Administration, Sales, or a relevant field.
Proven experience as Key Accounts Manager. (Minimum of 5 years FMCG Sales experience, preferably of which 2 years working as a Key Accounts Manager).
Experience in sales and providing solutions based on customer needs.
 
Required Attributes
Preference will be given to candidates who have worked in Shoprite/Checkers key accounts at Western Cape Regional Buying level.
The successful candidate must reside in the Cape Town.
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
Excellent organizational skills.
Experienced in industry related problem-solving and negotiation.
Ability in problem-solving and negotiation.
 
Important:
This position is a perfect career development opportunity for the individual who would appreciate guidance and in-service training to develop into a senior role.
Own reliable vehicle in a well-maintained condition is a must.
The client is an equal opportunity employer and strongly encourage candidates from previously disadvantaged groups and disabilities to apply.