Sales Supervisor (EE) (Bloemfontein)

SUMMARY:
A customer-centric Sales Supervisor is sought by a dynamic Academic Institute for its Bloemfontein campus.

POSITION INFO:

ENVIRONMENT:

A customer-centric Sales Supervisor is sought by a dynamic Academic Institute for its Bloemfontein campus where you will manage a Sales team to achieve student acquisition and growth through the implementation of the Sales strategy. You will also be expected to fulfil the role of a Higher Education Consultant / Corporate Marketer. The successful incumbent must have an Undergraduate qualification in Marketing/Commerce with a minimum of 3 years work experience as a Sales or Marketing Manager including a track record of managing Sales teams of at least five Sales team members and a good understanding of Marketing essentials. Please note this is an Employment Equity position.

DUTIES:

Implementation and adoption of Value-add strategy across all markets -

• National events.
• Feedback and suggested improvements.
• Attendance, experience and follow up.

Operational function -

• Campus Level - Identify new and emerging markets / Competitor and SWOT analysis (Price, Service offerings, Local competitors).
• Corporate Marketing - new local markets.
• Fulfil the role of a Higher Education Consultant.

Management -

• Budget Management.
• Operational planning - plans, objectives, priorities, schedules, projects.
• Operational implementation and execution monitoring - control, corrective action.

Reporting -

• Problem solving and decision quality, including escalations, queries and complaints.
• Resource and capacity management (people, equipment, assignment and re-allocation of resources between teams; workload and workflow monitoring between teams).

Leadership -

• Talent acquisition and onboarding.
• Individual performance - role clarity and objectives; reviews; feedback; corrective actions.
• Skill levels - training & development / coaching & mentoring.
• Culture and climate (motivation; energy; retention; support; communication and information sharing; engagement; discipline; recognition; empowered; care).
• Internal and external stakeholder engagement and management / collaboration.

REQUIREMENTS:

Qualifications –

• Undergraduate qualification in Marketing or Commerce.

Experience/Skills –

• At least 3 years’ experience as a Sales or Marketing Manager.
• Track record of managing Sales teams of at least five Sales team members.
• Sound knowledge of Sales processes.
• Customer centric approach.
• Skilled in dealing with irate customers.
• Good understanding of Marketing essentials.
• Skilled in techniques on how to motivate Sales teams.
• Managing teams remotely.
• Will have to travel extensively between campuses.
• Own transport and valid Driver’s License.
• Will be expected to work over weekends and evenings from time to time.
• Higher Education industry will be advantageous.

ATTRIBUTES:

• Initiative and responsibility.
• People leadership and development.
• Relations and networking.
• Effective communication (verbal and written).
• Analysis and judgment / problem solving.
• Innovation and change.
• Systematic approach (planning and organising).
• Steadiness (emotional tenacity).
• Business development and bottom-line focus.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

COMMENTS:

When applying for jobs, ensure that you have the minimum job requirements. OnlySA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here and mention the reference number of the job.