Warehouse Supervisor (Sales and Marketing)

SUMMARY:
Warehouse Supervisor (Sales and Marketing)

POSITION INFO:

The ideal candidate is a hands-on warehouse leader with a strong grip on stock control, SAP know-how, and a knack for problem-solving under pressure. They''re driven, detail-obsessed, and thrive in fast-paced manufacturing environments where planning and people skills go hand in hand.

Purpose:
To plan, implement, and supervise warehousing operations within the Sales and Marketing department, ensuring production targets, service agreements, and customer demand requirements are met efficiently and effectively.

Key Responsibilities:

• Oversee weekly cycle counts and monthly stocktakes
• Apply FIFO and LOS principles in all stock handling
• Investigate stock variances and implement corrective actions
• Manage stock control procedures and improve efficiencies
• Ensure accurate storage, labelling, and handling of non-conforming stock
• Collaborate with Planning and Production for verification of goods
• Control damaged stock and manage consignment protocols

• Maintain data integrity in SAP and related systems
• Manage credit notes, returns, invoicing, and scrap tracking
• Order and manage stock of stationery and PPE
• Ensure completion of safety checklists and incident reports

• Enforce compliance with company procedures and regulations
• Report departmental risks and implement preventative measures
• Uphold health and safety standards in all warehouse activities

• Build and maintain internal and external stakeholder relationships
• Represent the warehouse team in relevant meetings
• Resolve operational challenges proactively

• Ensure performance agreements are in place and appraisals conducted
• Identify training needs and support staff development
• Address employee relations issues in collaboration with HR

• Support budget planning and ensure spending stays within limits
• Monitor and report variances to the warehouse budget
• Identify and implement cost-saving opportunities

Minimum experience and qualifications:

• Diploma in Warehousing, Logistics, Supply Chain, Procurement, or related field (NQF 5)

• Up to 5 years in warehousing, logistics, inventory or stock control in a manufacturing environment
• At least 1–2 years in a supervisory role

• Proficiency in MS Office, SAP/ERP systems
• Solid knowledge of warehousing, logistics, and planning practices

Behavioural Competencies:

• Proactive and action-oriented
• Analytical with strong problem-solving skills
• Adaptable and resilient
• Excellent planner and communicator
• Strong leadership and customer service orientation