Sales Development Representative (SDR) - Telesales

Recruiter:

People Dimension

Job Ref:

1113211472

Date posted:

Thursday, November 13, 2025

Location:

Pretoria, South Africa

SUMMARY:
-

POSITION INFO:

Introduction

We’re a fast-growing label & flexible-packaging manufacturer serving FMCG, food & beverage, logistics and e-commerce brands. We move quickly, value clear communication, and reward people who own outcomes.

Duties & Responsibilities

What you’ll do:

Call every new quote within parameters, confirm spec/timing/decision process, and drive to PO.
Run structured follow-ups (phone/email/WhatsApp) on all pending quotes every 48–72 hours until win/loss.
Handle objections (price, lead time, MOQ, artwork) and negotiate within guardrails.
Arrange for meeting with field rep if unable to close over phone/email.
Work provided cold-call lists; Qualify lead, book discovery calls and quoting opportunities.
Canvas/Prospect when lists thin: Research targets, revive lapsed customers, ask for referrals.
Keep CRM (Zoho Bigin/CRM) spotless: Next step + date on every opportunity; close reasons mandatory.
Coordinate with Estimating/Production on feasibility, plates, lead times, and delivery slots.
Adhere to POPIA and maintain do-not-contact hygiene.

You’ll be measured on:

Quote-to-close rate
Average days Quote ? PO
Follow-up SLA: 100% of new quotes contacted in 24h; all pending quotes touched every 48–72h
New pipeline created (meetings/quote requests)
CRM hygiene (? 95% with next step + close reason)

Desired Experience & Qualification

What you bring:

Min 2 years in inside sales/telesales with closing responsibility (B2B).
Perfectly Bi-lingual Afrikaans and English.
Confident phone presence; concise written comms; resilient and coachable.
Bonus: Printing/packaging exposure (plates, substrates, MOQs, lead times) and/or LinkedIn list-building.

Tools:

Zoho Bigin/CRM, Zoho Mail/Streams, telephony/softphone (click-to-call), WhatsApp Business, LinkedIn and other social medias, Google Workspace/Excel, QuickEasy Software, Microsoft Office.

Location & hours:

Pretoria, Mon–Fri, 08:00–17:00

Package & Remuneration

Base salary dependent on experience (starting at R8,000) + uncapped performance commission

Interested?

Please mail your CV to hr1 (at) peopledimension (dot) co (dot) za
Shortlisted applicants will be contacted within 2 weeks, if you do not hear from us by then your application for this position was unsuccessful, but you have been added to our database for future vacancies.

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