Sales Consultant

SUMMARY:
Purpose of the Role

To generate sales by building relationships, managing client accounts, responding to leads, and achieving sales targets locally, regionally, and across Africa where needed.

POSITION INFO:
Key Responsibilities:

Sales

• Identify and pursue new sales opportunities through networking, market research, and lead generation.
• Meet sales targets by presenting solutions, preparing quotes or proposals, and closing deals on time.
• Prepare for and conduct sales meetings, present product advantages, and negotiate effectively with clients.
• Maintain strong relationships with existing customers to encourage repeat business and brand loyalty.

• Understand each customer’s needs to provide suitable solutions and manage expectations clearly.
• Meet regularly with customers to offer support and identify new opportunities.
• Resolve customer complaints by investigating issues and providing timely feedback.
• Submit monthly reports on customer feedback and challenges.

• Handle any post-sale issues and ensure timely resolution.
• Keep sales records updated daily using the CRM system.
• Ensure all paperwork is completed accurately and submitted on time.
• Work with internal teams to prepare quotes and proposals in line with company standards.
• Track and follow up on invoices to ensure timely payments.
• Submit sales performance reports as required.

• A qualification in Sales (NQF Level 5 or similar) is preferred.
• Relevant work experience may be considered in place of formal qualifications.
• 4 to 6 years of relevant sales experience.
• A strong sales record in the fire prevention industry or similar sector is essential.

• Customer relationship management
• Technical sales knowledge
• Administration and reporting
• Strong negotiation abilities