Sales & Warehouse Administrator

SUMMARY:
Are you the link between the sales team, customers and supply chain who can ensure orders are being processes accurately?
 
Our National client based in Montague Gardens requires a highly organised and detail-oriented Sales & Warehouse Administrator who can assist the end-to-end order fulfilment process.

You will be handling customer orders, preparing quotes and invoices, coordinating deliveries, and managing returns, while maintaining accurate records and compliance with company procedures.
 
This position requires strong administrative skills, attention to detail, and the ability to multitask in a fast-paced environment while maintaining a proactive and solution-driven approach.

POSITION INFO:
REQUIREMENTS

• Grade 12 plus a tertiary qualification in Supply Chain Management, Logistics, and/or Business Administration will be advantageous
• Minimum 3-5 years’ experience in sales administration in a distribution or manufacturing environment
• Experience working with compliance and safety documentation will be advantageous
• Chemical or FMCG distribution experience strongly preferred
• Valid driver’s license
• Willingness to travel to PE and George (if required)
• Ability to work extended hours during stock take and month-end
• Strong MS Excel skills (intermediate to advanced level) and Syspro (preferred)

• Direct liaison between the sales force, customers, and company supply chain to fill all internal and external customer orders applicable to your region / area, which would include PE and George
• Act as the key liaison between sales, customers, and supply chain for PE and George orders
• Process, track, and follow up on customer orders and back orders
• Prepare quotes, sales orders, invoices, and related documentation
• Manage installation paperwork (FOLs) and ensure proper filing
• Handle customer and supplier queries, resolving issues to completion
• Provide regular order status updates to clients and sales team
• Manage incoming calls and walk-in customers
• Maintain delivery records and ensure PODs are returned and filed
• Process customer and supplier returns, including GRVs, RTS, and credit notes
• Assist with stock control, forecasting, and month-end counts
• Monitor stock levels and notify management of replenishment needs
• Plan and coordinate deliveries according to route schedules
• Oversee picking, loading, and dispatch of stock where required
• Maintain accurate system records in line with company procedures
• Monitor stock levels and flag any risks impacting cash flow