Retail Operations Manager

Recruiter:

The Talent Room

Job Ref:

Tal000184/DK

Date posted:

Monday, January 19, 2026

Location:

George, South Africa

Salary:

20000 Monthly

SUMMARY:
Our client in George is hiring a Retail Operations Manager

An established hardware and building materials retailer, is seeking an experienced and execution-focused Store/Retail Operations Manager to take full ownership of store performance, profitability, and operational excellence.

POSITION INFO:
Description:

The Retail Store Operations Manager will be responsible for managing all aspects of store operations, driving profitability, implementing effective loss prevention controls, and leading a high-performing team to achieve operational and financial targets

Responsibilities:

Full accountability for daily store operations and overall profitability
Lead, manage, coach, and discipline staff to ensure performance standards are met
Implement and maintain loss prevention controls and shrinkage reduction strategies
Maintain high standards of store presentation, merchandising, and stock levels
Oversee inventory management, deliveries, and operational KPIs
Monitor sales performance and implement corrective actions where required
Ensure compliance with company policies, procedures, and safety regulations

Requirements:

Minimum 5 years’ retail management experience, preferably within hardware or building materials
Proven loss prevention experience with measurable results (experience examples required)
Strong product knowledge of hardware, tools, paints, and building supplies
Demonstrated experience managing and leading diverse teams
Strong operational and execution skills with a hands-on management approach
Proficiency in POS systems and inventory management systems
Ability to work with metrics and operational reporting
Valid driver’s licence
Clear criminal record

Please note only candidates that meet the minimum requirements will be considered.

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