Refrigeration Administrator, Port Elizabeth

SUMMARY:
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POSITION INFO:

A well-established company is seeking a proactive and detail-oriented Refrigeration Administrator to join their dynamic team. This role involves providing general administrative support to technicians and engineers, with responsibility for the efficient closure of weekly packs. The ideal candidate will demonstrate strong analytical, organisational, and communication skills, and thrive in an office-based, client-service-oriented environment.

Minimum Requirements:

• Relevant qualification.
• Proven computer literacy (intermediate proficiency in MS Office is essential).
• 1-2 years’ experience as a Data Capturer.
• Prior administration experience.
• Experience within a client service environment.
• Knowledge of capturing on a database will be beneficial.

Key Responsibilities:

• Provide day-to-day administrative support to technicians and engineers.
• Accurately capture details in relevant systems and dispatch technicians within agreed SLA timeframes.
• Plan routes for technicians to optimize efficiency and reduce costs.
• Prepare and distribute quotes for repairs conducted by technicians and engineers.
• Update and capture job cards in a timely and accurate manner.
• Foster and maintain professional relationships with customers and suppliers.
• Ensure weekly/monthly closure on the internal system and precise closure of calls within SLA.
• Attend to customer queries and ensure all issues are resolved efficiently.
• Capture and analyze technicians’ kilometer claims and maintain accurate stock data on the database.

Key Skills and Attributes:

• Analytical thinking and attention to detail.
• Strong planning, organizing, and time management abilities.
• Excellent written and verbal communication skills.
• Sound telephone etiquette and interpersonal sensitivity.
• Ability to work independently and collaboratively in a team.
• Demonstrated judgment, decision-making, and problem-solving skills.
• Adaptability in a changing environment.
• High level of integrity, motivation, and strong work ethic.

Additional Competencies:

• Business acumen and a strategic approach to supporting operational success.
• Conflict management, negotiation, and persuasiveness.
• Drive, commitment, and tenacity in achieving objectives.
• Ability to effectively structure tasks, implement decisions, and ensure completion of responsibilities.

Renumeration: 

R18 000 Cost to Company

IMPORTANT:

• Applications close 15 August 2025
• If you did not receive feedback within 14 days, your application is unsuccessful
• Please ensure that you use the correct reference when sending your application via email
• Only candidates who meet all our client's minimum requirements will be contacted