Receptionist

Recruiter:

RareCruit

Job Ref:

CPT001144/NC

Date posted:

Monday, May 12, 2025

Location:

Capetown, South Africa

SUMMARY:
We are seeking a highly professional, well-presented, and personable Receptionist to join our esteemed client's Front Office team at their luxury 5-star hotel in Cape Town.

CPT | Permanent | Negotiable

POSITION INFO:

Key Responsibilities:

Warmly welcome guests on arrival and ensure a seamless check-in and check-out process.
Maintain a polished and professional front desk presence at all times.
Handle guest requests and queries efficiently, courteously, and proactively.
Manage room bookings and reservations using the hotel’s property management system.
Maintain accurate guest records and billing information.
Coordinate with concierge, housekeeping, and other departments to ensure guest satisfaction.
Provide information about local attractions, hotel amenities, and services.
Handle guest complaints or concerns with empathy and professionalism.
Uphold the highest standards of confidentiality, discretion, and hospitality.

Required Skills and Qualifications:

Previous experience as a receptionist in hospitality industry
Well spoken
Good understanding of Excel, Word etc.

Personal Attributes:

Warm, welcoming, and service-oriented demeanor.
Attention to detail with a strong commitment to excellence.
Discreet and respectful of guest privacy.
Dependable and punctual.
Flexible to work shifts, including evenings, weekends, and public holidays.

If you have a flair for hospitality, a sharp business acumen, and a heart for people — we’d love to meet you.

Please send your CV to Nichael Clack:

Thank you for applying with RAREcruit!

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Receptionist

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Personal Attributes:

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