Program Team Leader - Development and Solutions

Key Performance Area

Key Deliverables / Success Outcomes

Core Responsibilities

1.1 Technical Leadership

Robust, scalable, and well-architected solutions delivered to consistent engineering standards.

Lead the design, development, and delivery of robust, scalable software solutions.

Remain hands-on with software development.

Define and enforce architecture, coding standards, and best practices.

Conduct code reviews and guide engineering decisions.

Drive system design across APIs and integrations.

Contribute to solution architecture design and technical roadmaps.

Evaluate technical options and recommend fit-for-purpose architecture.

Ensure solutions align with scalability, performance, security, and maintainability requirements.

1.2 Team Leadership & Mentorship

Capable, motivated, and continuously growing engineering teams.

Lead and manage distributed teams (onsite and remote).

Mentor developers and support continuous learning and career growth.

Foster a culture of collaboration, accountability, and engineering excellence.

Assist in recruitment, onboarding, and capability building.

1.3 Collaboration with Project Managers & Business Analysts

Clear requirements and tight alignment between technical execution and project delivery.

Work closely with Project Managers to ensure:

Accurate planning, timelines, and delivery tracking.

Alignment between technical execution and project milestones.

Partner with Business Analysts (BAs) to:

Refine and clarify requirements.

Translate business needs into technical specifications and solutions.

Participate in backlog grooming, sprint planning, and requirement workshops.

Ensure clear communication between technical teams and non-technical stakeholders.

1.4 Business Acumen & Strategic Alignment

Technical solutions that are commercially sound and aligned to business goals.

Understand business goals, operational challenges, and industry context.

Translate business requirements into scalable and efficient technical solutions.

Work with Business Units (BUs) to identify opportunities for process improvement and automation.

Balance technical decisions with cost, timelines, and business impact.

Contribute to solution design with a focus on ROI, scalability, and long-term sustainability.

Provide input into roadmaps, prioritisation, and solution feasibility.

1.5 Stakeholder Engagement

Strong, trusted communication between engineering teams and the business.

Engage with stakeholders across business and technical teams.

Communicate complex technical concepts in clear, business-friendly language.

Act as a bridge between engineering teams and business units.

Provide input into solution architecture, feasibility, and estimations.

report on a weekly basis on progress of all projects , what each dev is working on , any assistance required from stakeholders.

1.6 Delivery & Execution

Predictable, on-ti