Passenger Vehicle Warranty Administrator

Recruiter:

Select Motor Recruitment

Job Ref:

JHB000588/DP

Date posted:

Thursday, May 8, 2025

Location:

Capetown, South Africa

SUMMARY:
Remuneration: R20 000.00 Basic + Mibco Provident Fund + Medical Aid 50/50 Contribution

Purpose Of The Job:

Our Client, a busy dealership in Cape Town, has a vacancy for an experienced Passenger Vehicle Warranty Administrator to join their busy Team.

POSITION INFO:
Duties:

Ensure that loss on warranty is within budget percentage parameters
Keep daily work-in progress within parameters
Have a full understanding of Manufacturer and Group warranty, costing & claims procedures and ensure that these are used
Liaise with manufacturer and suppliers in a professional manner so as to maintain trust and support
Provide speedy and helpful service to internal as well as external customers while contributing to a spirit of team co-operation which leads to customer satisfaction
Adhere to agreed working hours
Carry out duties and instructions in line with quality standards while self-managing your tasks to the extent that you can be unsupervised
Submit warranty claims timeously and correctly
Report problems to management for speedy resolution if not able to resolve them yourself
Ensure that warranty claims submitted are paid by the manufacturer and supervise the correct maintenance of the claims store
Ensure that correct number of hours against flat rate manual is costed
Cost all completed jobs as soon as possible after time of completion
Ensure that jobs are costed and invoiced before promised time
Understand and utilise manufacturer and group costing & warranty claim procedures
Demonstrate a clear knowledge of motor vehicle componentry or components and operation so as to be able to correctly interpret technical reports on work orders and job cards into real time costing
Cost all completed jobs immediately
Monitor and report on daily work-in progress report and backlog in costing immediately
Meet all administrative deadlines e.g. Month end to ensure losses are kept to a minimum

Requirements:
Senior Certificate (Grade 12) or higher
Warranty Administration experience within the Motor Dealership Industry
Minimum of 3 years current experience in same or similar role
Computer Literate
Drivers License

Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.
Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application.

Applications should be submitted no later than Monday 12 May 2025.

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