PBX Technician

Key Responsibilities

• Programming, installation and maintenance of PABX systems

• Conduct site survey before installations

• Troubleshooting on PABX

• Configuration of ADSL, VoIP, WIFI, 3G routers

• Set up of IP PBX VoIP network

• SIP Trunks and VOIP installations

• Installations and troubleshooting of cabling infrastructure

• Voice Over IP network maintenance

• Connectivity - Fiber, Microwave links and LTE

• Data cabling and voice cabling

• Configuration of voicemail, auto attendant, spnet, least cost routing(LCR), ring plans as well as voice and data integration

• Voice and Data integration

• Troubleshooting in a networking infrastructure

• Conduct fault finding analysis

• Upon completion of full installation, handover must be completed with the client/customer

• Up to date with H&S regulations and SOP’s

• Communicate with customers to explain problems and procedures with the equipment

• Responsible for all boot stock allocated to you

• To ensure that the Service Coordinator is given accurate information relating to service calls and installations

• To complete all necessary paperwork relating to your job and to ensure that it is presented in an accurate manner and on time.