PBX Technical Assistant

Recruiter:

Daisy Business Solutions

Job Ref:

650343

Date posted:

Wednesday, July 29, 2026

Location:

Vanderbijlpark, South Africa

SUMMARY:
-

POSITION INFO:

Key Responsibilities

Physical installation: Helping to run cables, mount equipment, and connect wiring as directed by the senior technician.

System configuration: Assisting with basic programming of PBX features like auto attendants, call forwarding, and voicemail.

Troubleshooting support: Identifying and reporting basic issues with PBX functionality, such as poor call quality or connection problems.

Inventory management: Keeping track of spare parts, cables, and other PBX supplies.

Technical documentation: Maintaining accurate documentation of system configurations and troubleshooting steps.

Customer service: Providing basic technical support to end-users regarding PBX functionality.

On-site support: Accompanying the senior technician to customer locations for installations, repairs, and maintenance.

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