Office Coordinator

SUMMARY:
Office Coordinator
Our client, a well-established company located in Boksburg, Gauteng, is seeking a professional and detail-oriented Office Coordinator with a minimum of 2 years’ relevant experience. Candidates with a plumbing or hardware background will be highly beneficial, but this is not a strict requirement. This is an excellent opportunity for an organised individual who thrives in a fast-paced environment and enjoys both administrative and sales support functions.

POSITION INFO:
Minimum Requirements:

• Minimum of 2 years’ relevant experience in administration or coordination.
• Beneficial: Experience within the plumbing or hardware industry.
• Computer literate with proficiency in Microsoft Office Suite.
• Strong communication and organisational skills.
• Ability to multitask and prioritise effectively.

• Provide support to the admin and sales team with various tasks as required.
• Answer and transfer calls to the relevant department/extension.
• Book couriers for stock movements between the Cape Town and Johannesburg warehouses.
• Assist with picking goods for dispatch, ensuring serial numbers are captured and recorded.
• Manage and organise filing systems and company documents.
• Prepare and submit credit note requests for approval.
• Welcome and assist walk-in customers.
• Purchase office stationery and generate POs with approval from the Office Manager.
• Act as the first point of contact, dealing with correspondence and phone calls.

• Complete waybills for dispatched products.
• Load all sales orders within 1 working day of receipt.
• Ensure sales are assigned to the correct categories on Sage Evolution.
• Attend to call-in and walk-in customer sales enquiries.
• Provide assistance with sales-related tasks to Sales Coordinators, Reps, and Managers.
• Collaborate with Operations to schedule deliveries and manage backorders.
• Develop a thorough understanding of company products and services.
• Review backorders weekly and follow up with production on customer expectations.
• Assist with tender compilation when required.
• Provide weekly reports on Sales Orders Received values.
• Generate sales orders on Sage Evolution.
• Gather and provide market intelligence on competitors, new entrants, suppliers, and industry trends.
• Issue quotes within 2 working days of receipt.
• Participate in marketing activities, campaigns, and activations as needed.