Office Administrator / Bookkeeper

SUMMARY:
Office Administrator / Bookkeeper

POSITION INFO:
Qualifications

• Matric 

• 3+ years of bookkeeping or accounting experience, preferably in a senior role
• Strong knowledge of bookkeeping principles and financial reporting
• Proficiency with SAGE Evolution & Syspro
• Advanced skills in Microsoft Excel or equivalent spreadsheet tools
• Experience of handling administrative tasks in a small to mid-sized organisation
• Comfortable communicating with customers, suppliers, and internal teams
• Demonstrated experience managing and supervising staff, including setting expectations, providing feedback, and addressing performance issues
• Worked in a manufacturing environment preferable

• Teach and share knowledge with immediate colleagues and others as and when required.
• Be open to learning and keep up to date with developments in accounting.
• Participate in scheduled, ad-hoc and on the job training and mentoring sessions
• by being present and focused
• Engage with your team and management regularly
• Set the tone for self-discipline and be an example to others
• Understand and practice the values expressed in our “Values and Principles” document
• Bookkeeping & Financial Management
• Maintain accurate and up-to-date financial records, including general ledger entries
• Process accounts payable and accounts receivable – low volumes
• Reconcile bank, credit card, and customer accounts daily
• Prepare monthly, quarterly, and year-end financial reports for use by Auditors
• Assist with budgeting, forecasting, and cash-flow tracking
• Assist with stock control & stock forecasting
• Support payroll processing and benefits administration
• Price integrity – loading of prices
• Discount control
• Inter-company stock transfers/invoicing/pricing
• Submit and adhere to a timetable of critical dates for VAT
• Ensure compliance with relevant accounting standards, internal controls & legal requirements - limited
• Coordinate with external accountants, auditors, or tax professionals as needed - limited
• Administrative Support
• Manage invoices, purchase orders, and expense documentation
• Maintain organised digital and physical filing systems as per group policy
• Assist with scheduling, correspondence, and internal documentation
• Identify and improve administrative and financial processes
• Customer Interaction
• Respond to customer enquiries related to billing, invoices, or account status
• Resolve payment discrepancies, returns & refunds in a professional and courteous
• manner
• Coordinate with internal teams to ensure customer issues are handled efficiently
• Handle customer walk-ins and telephonic enquiries when needed
• Represent the company positively in all customer interactions