Medical Practice Manager / Medical Receptionist

SUMMARY:
Salary: R22 000 – R28 000 per month, dependent on experience and suitability
Location: Durbanville, Cape Town
Start Date: By 1 October 2026, preferably sooner

An established specialist medical practice in Durbanville is seeking an experienced and highly organised Medical Practice Manager / Medical Receptionist to take responsibility for the smooth day-to-day running of the practice.

This is a varied, hands-on role suited to a capable medical administrator who is comfortable managing patients, appointments, accounts, medical aid matters and general practice administration while providing direct support to the doctor.

POSITION INFO:
Key Responsibilities

• Manage the practice diary, appointments, telephone calls and WhatsApp communication.
• Welcome patients and provide professional and compassionate front-desk assistance.
• Ensure reception and patient areas remain organised and professionally maintained.
• Manage debtors, creditors, payments and financial transactions using Elixir Live.
• Follow up on outstanding accounts, invoices and medical aid payments.
• Assist with month-end journals, reconciliations and account balancing.
• Arrange and manage hospital admission authorisations, scan authorisations and other medical-related approvals.
• Liaise with hospitals, medical aids, patients and healthcare providers.
• Manage stationery, office supplies and general practice requirements.
• Provide PA and administrative support to the doctor.
• Assist with occasional driving, errands and practical tasks required for the efficient running of the practice.

• Previous experience as a Medical Receptionist, Medical Practice Manager, Senior Medical Administrator or similar.
• Experience working within a medical or specialist practice environment.
• Good understanding of medical aid processes, authorisations and claims administration.
• Strong financial administration experience, including debtors, creditors and account follow-ups.
• Experience with Elixir Live would be highly advantageous.
• Excellent organisational, administrative and time-management skills.
• Strong attention to detail and ability to manage multiple priorities.
• Professional, confident and personable communication skills.
• Ability to remain calm and organised in a busy medical environment.
• High level of discretion and confidentiality.
• Valid driver's licence and own reliable transport are essential.
• Ideally residing in Durbanville or the surrounding Northern Suburbs, preferably within approximately 5–10 km of Durbanville.
• Available to commence employment by 1 October 2026, preferably sooner.