DENTAL RECEPTIONIST / ADMINISTRATOR | SIMON'S TOWN, CAPE TOWN

A busy, well-established Dental Practice in Simon's Town, Cape Town, is seeking a professional, organised, and customer-focused Dental Receptionist/Administrator to join their team.

This is an excellent opportunity for an experienced dental receptionist who thrives in a fast-paced environment and enjoys providing exceptional patient service while ensuring the smooth day-to-day administration of a busy dental practice. The successful candidate will play a key role in managing the reception area, supporting the clinical team, and maintaining efficient administrative processes.

• Welcoming patients in a warm, professional, and friendly manner.

• Managing appointments, diary scheduling, and patient communications.

• Answering telephone calls, emails, and general patient enquiries.

• Processing patient registrations and maintaining accurate patient records.

• Managing medical aid claims, billing, invoicing, and payment allocations.

• Performing general reception and administrative duties.

• Ensuring numerical accuracy when processing accounts and payments.

• Liaising with patients, clinicians, laboratories, and suppliers where required.

• Assisting with practice administration and maintaining organised filing systems.

• Ensuring patient confidentiality and compliance with practice policies.

• Supporting the practice team to ensure the smooth daily operation of the practice.

• Previous experience as a Dental Receptionist / Administrator is essential.

• Intermediate level experience within a dental practice.

• Experience using Exact Dental Software or a similar dental practice management system is essential.

• Proficiency in Microsoft Office.

• Sound knowledge of medical aid claims, dental billing, and practice administration.

• Excellent communication and customer service skills.

• Strong attention to detail with a high level of numerical accuracy.

• Excellent organisational and time management skills.

• High level of integrity, professionalism, and trustworthiness.

• Computer literate with the ability to learn new systems quickly.

• Own reliable transport is essential.

This is an excellent opportunity to become part of a professional, patient-focused dental practice that values teamwork, exceptional patient care, and high administrative standards.