Lodge Anchor

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH002682/Zoe

Date posted:

Tuesday, October 20, 2026

Location:

Paterson, South Africa

SUMMARY:
An elegant five-star bush lodge on a private Eastern Cape reserve is seeking a hands-on and experienced ðð¢ððð ðð¡ððð¢ð¥ to join their team.

POSITION INFO:
The successful candidate will anchor the daily guest experience at an intimate luxury lodge, overseeing front of house, housekeeping, and administration with warmth and sound judgement.

Core Criteria:

Diploma or degree in Hospitality Management
Matric / National Senior Certificate
Minimum 2-3 years' experience in a similar role, ideally within an intimate lodge or other high-touch hospitality environment
Proven ability to oversee Front of House, Housekeeping, and Administration
Highly organised and dependable, able to juggle multiple operational details at once
Strong administration skills and computer literacy, with a sound understanding of operational systems
Excellent written and verbal communication, comfortable handling guest enquiries
Confident running daily operations while respecting the General Manager's authority
Naturally warm with guests and staff, with sound judgement under pressure
Keen eye for detail and a strong work ethic
Team player with a genuine passion for tourism and hospitality

Candidate Responsibilities:

Host guests from arrival to departure, including welcomes after game drives and meal service
Coordinate rooming lists, menus, dietary requirements, and activity arrangements
Oversee Front of House, Housekeeping, and Administration
Maintain consistently high standards across guest rooms, public areas, and staff presentation
Guide the team and report performance or disciplinary matters to the General Manager
Manage invoicing, filing, rosters, overtime calculations, and general lodge administration
Support stocktakes, curio shop stock control, and supplier liaison
Assist with functions, weddings, and catering during peak periods
Lead daily operations in the General Manager's absence, within delegated authority

This is a live-in position

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