Junior Guide and FOH Couple

Recruiter:

Bright Search Recruitment (Pty) Ltd

Job Ref:

JHB002968/Sam

Date posted:

Thursday, May 21, 2026

Location:

Hoedspruit, South Africa

SUMMARY:
Front of House/Reservations

-â â Manage guest reservations via phone, email, and online booking platforms

-â â Process bookings, amendments, and cancellations accurately

-â â Maintain up-to-date reservation records and guest information

-â â Coordinate guest arrivals and departures (check-in/check-out)

-â â Welcome and assist guests, ensuring a warm and professional first impression

-â â Provide information on lodge facilities, activities, and services

-â â Liaise with housekeeping, guiding, and operations teams for smooth guest experiences

-â â Handle guest queries, requests, and complaints efficiently

-â â Ensure high levels of customer service and guest satisfaction

-â â Perform general front desk administrative duties

Prior hospitality or lodge experience is advantageous.

Guide / Ranger

-â â Market related salary negotiable depending on experience and qualifications

-â â FGASA Level 1 or 2

-â â Bush Walks, Game Drives, Hosting a must

-â â PDP

-â â Fist Aid

-â â Rifle competency and advanced rifle handling

-â â Basic vehicle and camp maintenance

POSITION INFO:
Front of House/Reservations

-â â Manage guest reservations via phone, email, and online booking platforms

-â â Process bookings, amendments, and cancellations accurately

-â â Maintain up-to-date reservation records and guest information

-â â Coordinate guest arrivals and departures (check-in/check-out)

-â â Welcome and assist guests, ensuring a warm and professional first impression

-â â Provide information on lodge facilities, activities, and services

-â â Liaise with housekeeping, guiding, and operations teams for smooth guest experiences

-â â Handle guest queries, requests, and complaints efficiently

-â â Ensure high levels of customer service and guest satisfaction

-â â Perform general front desk administrative duties

Prior hospitality or lodge experience is advantageous.

Guide / Ranger

-â â Market related salary negotiable depending on experience and qualifications

-â â FGASA Level 1 or 2

-â â Bush Walks, Game Drives, Hosting a must

-â â PDP

-â â Fist Aid

-â â Rifle competency and advanced rifle handling

-â â Basic vehicle and camp maintenance

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