Italian speaking Customer Support Consultant

Recruiter:

Initiate International

Job Ref:

646696089

Date posted:

Tuesday, July 26, 2022

Location:

Cape Town, South Africa

SUMMARY:
-

JOB DESCRIPTION:

An international super-fast growing tech company that are revolutionising hoteliers around the globe have an exciting job opportunity for an Italian speaking Customer Support Consultant to join their team in Cape Town, South Africa. You will be working in a vibrant international fast-growing company with unlimited learning & growth potential. Don’t miss out on this awesome opportunity!

Your key job responsibilities as the Italian speaking Customer Support Consultant in Cape Town, South Africa will include:

Training hoteliers in using their best advantage on all possible touchpoints
Proactively calling hoteliers to convince them of the added value of our additional paid features
Fun & productive collaboration with our other teams, specifically your Croatian teammates
Creating video & written content to teach our hoteliers all possible topics so they can use the system in the most self-sufficient way

Requirements for this Italian speaking Customer Support Consultant job in Cape Town, South Africa:

Must speak Italian on a native level
Hotel (front-desk/reservations) experience
Patient and empathetic towards others, but naturally able to lead a conversation, deal with emotions, and not afraid to upsell
Motivated to work in a high-tech, fast-paced, entrepreneurial environment, requiring strong prioritisation abilities
Drive to revolutionise hoteliers worldwide
Self-motivated & ability to deliver under pressure
Team-player
Organised and great eye for detail
Affection for both international business & tech

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